Customer Service Call Center
Resume:
Jacqueline Lloyd Customer Service
Mckinney, TX 75070
*****************@*****.***
Skills
● Excellent Customer Service
● Organizational Skills
● Basic Math Skills
● Quick Learner
● Time Management
● Dispute Resolution
● Computer Skills
● Analysis Skills
● Telephone Etiquette
● Product Knowledge
Experience
Globe Life, Mckinney - Agent Scheduler
October 2020 - February 2022
● Ability to work in a call center environment
● Proficient with technology and ability to learn/adapt to dialing programs
● Excellent verbal communication skills with ability to speak clearly and with an energetic phone voice
● Self- motivated team player, goal oriented and driven to succeed
● Confident and passionate about making a difference
● Ability to multitask by using technology while listening
● Dependable work ethic
2
David's Bridal, Frisco - Stylist
January 2020 - March 2020
● Recommended bridal gowns based on body type and personal taste
● Provided a complimentary look by confidently pairing shoes, accessories, and veil
● Informed guest of current promotions
● Answered questions about policies and services
● Maintained a clean store
● Reported back to the General Manager when needed 3
Ulta Beauty, Frisco - Beauty Advisor
July 2017 - January 2018
● Assisted customers in product selection to meet their needs
● Creatively sold merchandise while providing exceptional guest service
● Informed guest of current promotion and events
● Ensured each guest was aware of the loyalty program
● Completed transactions efficiently
● Answered questions about products, policies, and services
● Set up promotional posters and made sure merchandise was arranged properly to enhance promotions
● Accepted and handled customer’s returns
● Maintained a clean store
● Assisted the general manager when needed
Education
Collin College, Frisco -
August 2017-
Liberty High School, Frisco - High School Diploma
August 2014- June 2017
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