Customer Service Sales Associate
Resume:
GED:
Homeschooled
Jacksonville
**************@*****.***
Jacksonville, FL 32257
Skills
• Patient relations
• Interdepartmental collaboration
• Insurance practices
• Healthcare operations
Builds Trusting & Loyal
Relationships
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• Contributes to Team Success
Communicates with Impact &
Candor
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• Respects Individual Differences
• Earns Customer Loyalty
• Manages Work
• Upholds Safety & Standards
• Clarifies & Achieves Results
Gains & Applies Knowledge or
Skill
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• Organizational standards
• Appointment confirmation
• Basic math
• Team building
• Organization
• Sterilization procedures
Education And Training
My Eye Lab - Patient Care Coordinator/Sales Associate Jacksonville, FL
01/2022 - 03/2022
Checking patience into appointments or creating new appointments by phone/walk in. Performing pre eye exams. Explaining prescription in clear detail for individual patient to understand. Helping patient/customer with the best lenses and frames. Getting all necessary payment/insurance information needed to process payment, processing payments. dispensing eye wear and adjusting frames to patient/customer to proper comfort. Explaining and showing examples on how to use new lenses via progressive lenses. Updating patient charts with any personal information/health related information/notes. Keeping exam rooms sanitizes and organized along with sales floor. Keeping patience happy and coming back by offering additional assistance. Keeping good relationships with other employees. Keeping accurate and up to date inventory or supplies. Receiving or sending out mail/shipments.
Publix - Meat Cutter
Jacksonville, FL
03/2018 - 01/2022
Responsibilities started as a cashier and shortly moved to the meat department as a meal specialist I started learning the different cuts of meat and purposes for the different cuts then i moved onto cutting the meat. I would package and make sure the proper labels/price was on the packages of product. I was responsible for sanitizing the department and helping customers pick the best cut for their meal. I was responsible for closing down the department as well and stocking products on the shelves. I would preform layout resets. I enjoyed learning all these skills during my time at Publix.I unfortunately do to being unable to lift 80+ pounds and with standing the cold temperatures. This by far the best experience I had at a job.
Alexandra Brown
Summary
Experienced Patient Care Coordinator proficient in directing patient care programs that are both high-quality and efficient.
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Energetic dedicated to efficient and effective collaboration between care teams, patients and families. Outgoing professional with collaborative and flexible approach to reaching mutually-beneficial resolutions.
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Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
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Experienced minimizing hassles and alleviating client concerns through proactive schedule coordination. Demonstrates proper attention to personal hygiene and dress.
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Hardworking and reliable. Highly organized, proactive and punctual with team-oriented mentality.
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Experience
Dollar General - Assistant Store Manager
Jacksonville, FL
07/2016 - 01/2018
My Responsibilities as an assistant manager for Dollar General consisted of premier customer service, cashiering and stocking shelves I also had the responsibilities of counting deposits and making schedules for the work flow. I would unload delivery trucks and do inventory counts and process food bank orders. I enjoyed working for Dollar General because I learned a lot about business flow and delivering the best quality customer service. Due to childcare at the time i was unable to perform at the level needed.
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