Asst mgr, server/bartender, sales etc
Resume:
Fort Worth, Texas *****
***********@*****.***
SKILLS
LATHSA LOVE
A proven leader of US and international sales organizations o ers expertise in developing successful growth strategies and training both individual representative and team leaders in product bene ts and customer service techniques. Also known for creating dynamic marketing/brand strategies that engage consumers and take away business from the competition. E ectively manages P&L on multimillion-dollar, multi-product lines of business. WORK EXPERIENCE
Private — Property Manager
Goodwill — Associate
Fashion Cents — Assistant Manager
Management
dedicated
Payroll
Adaptable
Innovative
Computer Literate
Personable
Cashiers
Trainer
Loyal
Trustworthy
07/2015 to 12/2019, Fort Worth, Texas
Developed and maintained reporting procedures for tracking the e ectiveness of various programs. Supervised and motivated sta by recognizing and rewarding individual achievements, maintaining a positive attitude, encouraging creativity and delegating tasks appropriately. Evaluated programs to determine necessary equipment and supplies and maintained inventory controls.
, Fort Worth
Received cash, checks and completed credit-card transactions from customers and employees. Counted money to verify amounts and issued receipts for funds received. Compared totals on cash register with amount of currency in register to verify balances. Computed bill, itemized lists and tickets showing amount due, using adding machine or cash register.
02/2005 to 06/2006, Fort Worth,Tx
Addressed customer complaints and issues escalated from Customer Support Center and regional personnel; maintain problem ownership and accountability. Designed, evaluated and implemented several processes that saved thousands of hours toward the company. Prepared reports, Power Point presentations and Excel spreadsheets weekly and monthly for executive management for concise and easy resolution. Cooridinated e orts between several departments to resolve complex customer issues.
Marshall's — Assistant Store Manager
Citi Trends — 3rd Key Manager
EDUCATION
Strayer University — BS Management
Wayland Baptist University — BS Admissions
Tulia High School — Basic Studies
06/2007 to 03/2009, Fort Worth, Texas
Develop and execute strategy to enhance and maintain facility productivity and eliminate or improve the unproductive aspects of the current strategy. Plan and execute social, diversity and training activities to maintain a well trained and cohesive team. Mitigate expenses by accurately forecasting and scheduling employees based on hourly and daily projected workload.
03/2011 to 07/2014, Fort Worth, Texas
Addressed customer complaints and issues escalated from Customer Support Center and regional personnel; maintain problem ownership and accountability. Designed, evaluated and implemented several processes that saved thousands of hours toward the company. Prepared reports, Power Point presentations and Excel spreadsheets weekly and monthly for executive management for concise and easy resolution. Cooridinated e orts between several departments to resolve complex customer issues.
04/2019 to 04/Present
08/1998 to 06/2002
06/1992 to 12/1996
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