Support Specialist Warehouse Assistant

Andre J. Crowell

LACEY, WA. ***** 253-***-**** ************@*****.***

PROFESSIONAL SUMMARY

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

SKILLS

Analytical and Critical Thinker

Approachable and Outgoing

Balanced Work Ethic

Calm and Professional

WORK HISTORY

LEAD STERILIZATION TECHNICIAN 07/2014 to CURRENT

Formula Corp. Auburn, WA

Assessed instruments, equipment and containers to promote cleanliness and proper functioning.

Mixed required chemicals according to procedures to form cleaning solutions, completing chemical concentration monitoring as described in procedural manual.

Disassembled production lines fully to avoid equipment breakdown.

Reassembled production lines efficiently to restore production with minimal downtime.

Supervised supplies in inventory and submitted reorder requests.

OWNER (FRANCHISEE) 01/2011 to 03/2014

Coverall Cleaning Enterprises Tukwila, WA

Managed day-to-day business operations.

Consulted with customers to assess needs and propose optimal solutions.

Trained and motivated employees to perform daily business functions.

Enhanced operational efficiency and productivity by managing budgets, accounts and costs.

Increased customer satisfaction by resolving issues

SOFTWARE SUPPORT SPECIALIST 07/2006 to 05/2010

Zones Inc. Auburn, WA

Supported sales associates strategize software and pricing solutions for customers

Daily use of Windows iOS, office suites, queue responses, Peoplesoft

Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.

Carried out day-day-day duties accurately and efficiently

LEAD WAREHOUSE ASSISTANT 04/1999 to 06/2006

Bennett Ind Tacoma, WA.

Operated machining equipment safely with team of operators.

Complied with company and OSHA safety rules and regulations.

Set up and ran machinery to produce exceptional products for industrial needs.

Loaded, unloaded and moved material to and from storage and production areas.

Operated RF scanners to track merchandise and verify contents of containers

EDUCATION

Diploma 06/1993

Curtis Senior High School, University Place, WA

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