Front Desk Medical Billing

Luisa Torres

Recently relocated to N.C. looking for reliable employment

Address *** ***** ***** ** ***********, NC 28115

Email *******@***.*** Phone : 305-***-****

Would prefer the responsibility of one specific support job in a specific task or Department rather than the responsibility of a whole Medical Practice Administration as I’ve done for 42 years. Experienced with Availity and different medical practice management Software, have held Administrative duties at the same Medical facility for over 30 years, as well as a Home Health Care Facility.

Bi-lingual fluent in English and Spanish spoken and written word Work Experience

Medical Administrator

ADVANCE CARE HOME HEALTH - Cape Coral, FL

March 2021 to March 2022

Manage office, track state regulation compliance, review problematic insurance claims, schedule home care nurse according to patient needs and diagnosis, keep track of medical supplies for individual patients of long term and short- term care.

Office Administrator

PMC Homestead - Homestead, FL August

2012 to April 2021

Handle medication review for cost alternatives and allocation as per Advantage program alerts, file reports for DR's and MA's. Review of yearly HEDIS requirements to be implemented, recognize risk patients on the different advantage programs, call patients to perform disenrollment surveys, manage no shows and supervise front desk rescheduling, ensure protocols on contacts and proper documentation is being met, Dr./patients schedule. Dr.s PTO & CME's, DR.s

& MA's productivity, staff training, Medical records, record releases, Hospitalization records, Referrals records received of priors, Accounts payable, receivable, and collections. OSHA trained, CPR certified, Manage supplies and orders, document shredding, disposal, and storage, AHCA, FL state HRS inspections, State permits, CLIA, DR.s Licenses, Local Tax, Fire inspections and operation permits, biomedical waste management plan and compliance, yearly biomed electronic equipment calibrations and certification, medical waste management manifest, maintain operational procedure books. Patient satisfaction and public relations. EMR charts review, insurance verification, front desk application performance, emergency action plan exposure, incident reports, Controlled substances tracking. Office Administrator

Mansura Barkett and Clifford Crump, M.D., P.A. - Homestead, FL June 1985 to August 2012

Handle medication review for cost alternatives and allocation as per Advantage program alerts, file reports for DR's and MA's. Review of yearly HEDIS requirements to be implemented, recognize risk patients on the different advantage programs, call patients to perform disenrollment surveys, manage no shows and supervise front desk rescheduling, ensure protocols on contacts and proper documentation is being met, Dr./patients schedule. Dr.s PTO & CME's, DR.s

& MA's productivity, staff training, Medical records, record releases, Hospitalization records, Referrals records received of priors, Accounts payable, receivable, and collections. OSHA trained, CPR certified, Manage supplies and orders, document shredding, disposal, and storage, AHCA, FL state HRS inspections, State permits, CLIA, DR.s Licenses, Local Tax, Fire inspections and operation permits, biomedical waste management plan and compliance, yearly biomed electronic equipment calibrations and certification, medical waste management manifest, maintain operational procedure books. Patient satisfaction and public relations. EMR charts review, insurance verification, front desk application performance, emergency action plan exposure, incident reports, Controlled substances tracking. Education

Hialeah Miami Springs graduated 1973

Miami Dade Community College Office admin Tech certificate Skills

• Administrative Experience (10+ years)

• Employee Orientation (10+ years)

• Accounts Payable (10+ years)

• Accounts Receivable (10+ years)

• Office Management (10+ years)

• Management (10+ years)

• Event Planning (10+ years)

• Communication skills (10+ years)

• Customer service (10+ years)

• Filing (10+ years)

• Project Management (10+ years)

• Payroll (10+ years)

• General Ledger Accounting

• Financial Report Writing

• Practice Management (10+ years)

• Journal Entries

• Account Reconciliation

• Bank Reconciliation

• Auditing

• Medical Billing

• Human Resources

Languages

• Spanish/English - Expert

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