Customer Service Finance Manager

JAIME AQUINO

Boulder City, NV *****

702-***-**** - ******@***.***

PROFESSIONAL SUMMARY

Business-minded Finance Manager promoting more than 25 years of expertise overseeing transactions and reconciling monthly financial reports. Highly collaborative individual with track record of effectively training and coaching staff members. Offering confidence, team contribution and decision-making skills. SKILLS

Compliance Assessments

Management of Financial Resources

Prioritizing and Planning

Cost Data Analysis

Sales Support

Problem Anticipation and Resolution

Knowledge of Desking deals

Positive attitude at all times

Proactive and Focused

Cash Flow and Reconciliation

Registration Paperwork

Deal Negotiations

Superior Lender

Gross Profit

Customer service is A-1

Exceed all finance goals

WORK HISTORY

01/2019 to Current Finance Manager

National Indoor RV Center – North Las Vegas, NV

Trained new and existing staff members in various financial procedures to prepare for job requirements.

Created organizational structures to improve accounting and finance functions.

Have Notary Public Commission.

Increased revenue by assisting with operations management, sales and marketing efforts.

Vendor relationships.

Manage Dealership compliance related to the Red Flags rules and Safeguards rule. Develop and maintain relationships with F&I products and service providers.

CIT list is clean I have a 3-day rule.

Review and manage chargebacks and all product cancellations/make changes. where necessary to be constantly improving the department.

Constantly seek for potential products or services for our guest.

Ensure that all administrative processes are handled timely and compliance with company policy.

Constantly seek out potential lending partners and programs.

Run 15788 a copy with back end printed reports to show my numbers.

Conduct frequent deal audits to ensure compliance for the state, DMV, and the company.

I review every dead deal with GM/GSM to make sure we did not leave any money on the table before declared dead deal.

Have maintained excellent relationships with Lenders. Hired and fired employees/trained sales/GSM role when needed. 04/2018 to 01/2019 Finance Manager

Airstream Las Vegas – Las Vegas, NV

Evaluated competitor data and statistics to develop business investment strategy and drive growth.

Greeted customers and helped with product questions, selections and purchases.

Offered each customer top-notch, personal service to boost sales and customer satisfaction.

Answered questions about store policies and addressed customer concerns.

Spoke to customers in native language to increase loyalty and establish relationships.

04/2012 to 05/2018 Finance Director

BMW Of Las Vegas – Las Vegas, NV

Established and enforced controls on revenue and expenses to protect company assets.

Verified compliance of financial policies and accounting procedures against federal regulations.

Assisted GM/GSM with recruiting, interviewing and hiring new employees for department.

02/2017 to 04/2018 Finance Director

Johnny Legends Auto – Las Vegas, NV

Set clear departmental objectives and developed effective strategies to achieve targeted goals.

Analyzed financial statements against forecasts to prepare high-level variance analysis.

Increased revenue by assisting with operations management, sales and marketing efforts.

Drove industry-leading profit increase by transforming production process and aligning sales targets to meet dynamic industry conditions. EDUCATION

05/1997 High School Diploma

LVA High School - Las Vegas, NV

Automotive/ RV Education-

ADP- R&R -Arkona- UCS-Dealer track -Sonic F&I training- Southwest Dealer Services F&I Tracking Chrysler F&I Certified -Airstream. Sales Force/App-one. Newmar Training, Entegra Training, Winnebago, American Coach Certified Training. REFERENCES:

Tino Beltran - GM of National Indoor RV Centers- 1-469-***-**** Tadd Jenkins owner of Dodge,Ram, Jeep, Chevy, ford stores in ID -1-208-***-**** Shaun Huxford -CEO of Roots Management Group at Fifth Partners - 1-574-***-**** Ryan Payne- GM of Chapman Jeep NV - 1-702-***-**** Bob Rop Bank of the West Vice President- 1-407-***-**** Dallas Ewing Bank of America Vice President- 1-702-***-**** The only source of knowledge is experience.

Contact this candidate