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Customer Service Contact Details

Location:
Mumbai, Maharashtra, India
Posted:
August 10, 2022

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Resume:

Arvind S. Suvarna

A-***, Gomi Avenue, Sahakar Nagar, Pokhran Road No 1,

Thane (West), Mumbai 400 061, India

E-mail : adr20p@r.postjobfree.com

Phone : +91-998*******

CAREER SYNPOSIS

• 25 years total work experience – out of which 16 years experience in Luxury goods management in Buying, Merchandising and Supply Chain Management.

• Graduate - Well Versed in MIS and Database Software. OBJECTIVE

1. To play a role where I will be actively and positively contributing to excel in the field of my work, with an organization that provides opportunities to perform and learn, in concurrence with the company goals & objectives. 2. To add value to the organization and rise in the hierarchy by putting the best efforts.

PROFESSIONAL EXPERIENCE

1) Intercraft Trading Pvt. Ltd, India (www.Baccarose.com) Baccarose Perfumes & Beauty Products (Intercraft Trading Pvt Ltd) is the pioneer in marketing international luxury lifestyle brands in India for last 35 years. Baccarose markets over 40 prestigious brands like Coty Prestige, Clarins, Shiseido, PUIG, Azzaro, Versace, Cartier, Issey Miyake, Jean Paul Gautier, Sisley, Adidas, Benetton, Chambor, Yves Rocher etc. in India via exclusive boutique’s. department stores. & Parcos stores.

From 01.07.2005 till march 2022– Supply Chain Sr. Manager Key Responsibilities:

• Liaise with Category / Brand Managers for buying / merchandising purposes

• Closely liaising with Import Department

• Heading the Stock plan team which designs the Base Stock at the Retail Stores

• Monitor Market trends and Customer Buying trends to evolve buying process

• Analyzing historical information and future trends to ensure consistency and accuracy in stock ordering levels.

• Inventory control – management of ageing.

• Coordinating for the wholesale business

• Liaising with Central Depot for stocks movement to Regional Depots.

• Coordinating with local warehouse for Inter Branch Transfers.

• Ensure all Launches planned are available in time for successful Implementation.

• Coordinating with the local Regional Managers, Brand Managers at the Head office and regional office.

• Review and analyze stock and sales reports monitoring over and under stocks, implementing corrective action.

• Review and effectively deal with fast / slow lines, new ranges and implement necessary action.

• Verification and implementation of price revisions.

• Assist in the selection and recruitment process.

• Set up regional logistics centers, recruited and trained logistics staff.

• Ensuring replenishments from warehouse are done on time to avoid losing opportunities and to reduce the stock loss to minimal level.

• Designed and establish various reporting systems – DSR, MIRs to aid decisions and ensure correct stock position.

• Negotiating with transporters to ensure seamless, cost-effective movement of consignment and timely delivery of stocks Pan India.

• Interacting closely with Sales Team and Supervisors for various issues. 2) Freshly Frozen Foods (L.L.C). Dubai.

Freshly Frozen Foods (L.L.C.) is a manufacturer & exporter of Frozen foods (Producing Cooked Shrimps, Breaded Shrimps, Prawn Crispy, Burger, Samosa & Other Cooked Products which are exported to U.S.A.

& K.S.A. It is also distributed at local U.A.E. stores). From Aug. 2004 till Apr. 2005 – Store In charge

Key Responsibilities:

• Recording Purchase, Sales & Issues in ERP.

• Purchase Order Follow-up/Expedition.

• Supervision & Control of all Stores.

• Scrutinizing all material requisitions & goods receipt.

• Maintaining Minimum & Maximum level of all consumable items.

• Planning & Monitoring Loading & Unloading of goods.

• Preparing Cost of Goods Sold report from DPR (Daily Production Report).

• Maintaining FIFO Issue Systems.

• Identifying Slow Moving Items.

• Maintaining Hygiene Standard.

• Keeping Liaison with Accounts & Operation Manager.

• Analyzing & giving reports as per requirement.

• Reporting to General Manager & Accounts Manager

3) Spinneys Abu Dhabi (L.L.C.)

Spinneys Abu Dhabi (L.L.C.), Catering & Support Service Division, Abu Dhabi U.A.E (Leading Business House in UAE with Trading, Supermarket, Fast Food Outlets & ISO 9001:2000 Certified Catering and allied Service Company).

From Nov. 2000 till Dec. 2003 – Accountant

Key Responsibilities:

• Implementation of ISO 9001, 2000 & Quality Management System Procedures in Operation.

• Maintaining online Inventory & Account on Sage Tetra.

• Auditing of Inventories and Procedures, maintaining data for KPI (Key Performance Indicator) and analyzing it.

• Negotiating and finalizing the vendors and approving their invoices for the items procured.

• Adept at interacting with high profile clients, following up for payment and reconciliation with Debtors Account.

• Implementation of System for daily costing at Project and Pre-costing before material issues to control wastage.

• Planning & Managing Catering Operations for New Project and for on going project.

• Sales & Bank Reconciliation Accounts Receivables.

• Coordination with Purchase & HR Department in solving disputes over invoices

& salaries.

Achievement

Awarded Best Employee of the Month in September’2001 for increasing profit by 27% in a project and

Selected Best Employee of the Month in November’2002 from Spinneys & Nominated for ABCD Award (In Absence of Project Manager).

On Job Training

Successfully completed training on Customer Service & Food Hygiene Level - 1 & 2. Supervisory Skills, Presentation Skills, Staff Motivation, Hygiene & Safety, ISO 9001:2000,

HACCP.

4) Multiple Industries Ltd. Uganda.

From Nov. 1997 to Oct. 1998 – Accountant

5) Baccarose Perfumes & Beauty Products Ltd.

From July 1993 to Oct. 1997 – Accounts Officer

6) Vishwanath Pai & Associates (C.A.)

From Aug. 1992 to June 1993 – Accounts Assistant

7) Rusi Remidies Pvt. Ltd.

From Mar. 1991 to Aug. 1992

Educational & Professional Qualification

: B. Com. from Mumbai University in 1990

: Post Graduate in Materials Management (PGDBA) from NIM, Mumbai.

: Passed GCC Examination from Mumbai, in English Typing @ 40 W.P.M Computers

Application : MS Word, MS Excel, MS PowerPoint Presentation, Microsoft Dynamics AX

Accounting Package : Tally, Sage Tetra CS-3, ERP (Dynamics AX) PERSONAL :

Date of Birth : 15th April, 1969

Marital Status : Married

Passport No. & Date : F 4658206 dated 23

rd

August 2005

Languages : English, Hindi, Marathi & Kannada

Contact Details : Phone ® +91-22-258*****

Mobile No.+91-998*******

E-mail : adr20p@r.postjobfree.com

INTERPERSONAL SKILLS:

With my experience in the industry, I have learnt:

• Responsibility of handling the team, working under utmost pressure

• Planning, scheduling and distributing work amongst the team

• Good leadership qualities to take best from a team INTEREST AND ACTIVITIES:

Watching cricket, movies, listening to music and traveling. REFERENCES:

Available on request.

• Keen observer and good listener

• Quick learner and sound grasping ability



Contact this candidate