I have been employed at Eqstra Fleet Management since 2015 and have been with Amasondo Fleet Service as a Fleet Administrator since 2015. I have six years of professional experience in the Fleet administrative capacity. During my 6 years, I have sharpened my organizational skills, attention to detail, and my ability to work with speed and accuracy. I have gained experience in research, writing reports, designing high impact PowerPoint presentations, working on multiple systems, traveling for the business, and much more. Combine all of this experience with my natural talents (i.e., working under pressure, analytical problem solving, logistical planning and being proactive) and with my work ethic, and you have a well-rounded candidate you will be proud to have on your staff. I feel confident that I have what it takes to thrive in the position that I am applying for and to be able to grow within the Business. The past 5 years has taught me that hard work and going the extra mile always pays off. I have learned to be confident enough to accept my faults and to learn from my past mistakes, to respect others, and to value what I have.
EDUCATION
Institute Attended: Da Vinci Institute of Technology Management
Qualification: Higher Certificate in the Management of Technology and Innovation (Sales Management)
Year obtain: 2020
Subjects: Self, Other and Social Management & Leadership Development Assignment, Problem-Solving, Creative Thinking and Decision Making, Managing Systems way, Management of Innovation, Management of Technology, The Art of Selling, Supply Chain Value, Sales Finance, The Art of Presentations, Management of People
School Attended: St Anthony’s Adult Education
Grade Passed: Matric
Year Obtained: 2006
Subjects: English, Afrikaans, Business Economics, Biology, History, Accountancy
My skills include and not limited to:
Administrator Skills
Microsoft Office
AX System (Microsoft Based) knowledge
• Fleet Product Knowledge
• Business Acumen
• Active Listening
• Presentation
• Technology
• Time Management and Planning
• Collaboration
• Interpersonal Skills
• Leadership Skills
First Aid Level 3
DURATION: 8 May 2022 to 8 July 2022
ATT (Auto and Truck Tyres)
Position held: Fleet and Tracker Administrator
Job Description
Managing all internal vehicles
Fuel reports
Fuel recons
Daily checks on vehicles
Weekly reporting of vehicles
Monitoring of driver and vehicles
Fine allocations
Insurance claims
Responsible for collection of stock and Stock take
Ensuring that the SOP’s are updated
Capturing data and ensuring reports go out daily, weekly and monthly
Managing licenses and COF ensuring they are up to date
Tracking (Mixtelematics)
Reason for leaving:
3 months contract
DURATION: 01 July 2015 to 31 August 2020
EQSTRA FLEET MANAGEMENT (AMASONDO FLEET SERVICES)
Position: Fleet Administrator
Job Description:
Managing of Internal Staff Vehicles
Scheduling Maintenance / Servicing of vehicles
Monitoring of service intervals / KM Usage
Reporting / Monitoring of Driver Abuse
Managing of Fuel Card Costs
Bi-Monthly / Monthly reporting of Fuel Card Costs / E-Tolls
Weekly Monitoring of GPS Tracking
Monthly Tyre Management
Monthly Vehicle Inspections
Breakdown Assist and Management
Logging of Insurance Claims
Ensuring the System is updated with the latest vehicle info
QUOTATIONS
Create Contracts
Requesting vehicle pricing from the Procurement department
Processing of quotations as per request from the client
Obtaining approval of rates
Sending through the quotations to customers after checking it is done correctly, and then follow up to confirm receipt thereof
Logging of requests concerning quotation information
RESTRUCTURES
Commit restructures
Ensure that all restructures are processed accordingly on the system and forwarded to the customer within the specified SLA.
Check if the restructure makes sense before taking it for signing
Make sure Km reading are corrected before doing restructurers
ORDERS
Processing of the order on the system (lease or standalone) within 8 working hours.
Manage the service level agreements and expectations of the customer, ensure special arrangements are captured
Liaise with procurement to ensure that the customer is aware of the status of his order.
Load all details as per COR on system correctly
Liaise with procurement to ensure that the customer is aware of the status of his order
CUSTOMER LIAISON
Handling of customer queries.
Dealing with and following up of all requests from the customers
Liaise with relevant parties to resolve and process customer queries
Manage the service level agreements and expectations of the customer, ensure special arrangements are captured
Receive all calls and requests from the customer and Customer Service Consultant, and ensure immediate action
Initiate and maintain relationships with all teams to ensure the smooth running of day to day queries
Note changes/enhancements to process flows and initiate via the team meeting
Updating of driver details
Updating vehicle usage monthly
General Office Functions
GPS Quotations
GPS Termination Quotes
De and Reinstallation Quotes
Vehicle Uploads
Following up with customers telephonically and via email on quotations, confirmation of rentals and general requests
Settlement quotes
Termination Quotes
Reason for leaving above position
Retrenchment
Date: 31 August 2020
DURATION: MARCH 2015 – 30 JULY 2015
EQSTRA FLEXI FLEET (HUMAN CAPITAL)
GENERAL ADMIN
Job Description:
Attending to calls and handling queries
Switchboard
Gained knowledge of the company’s Policies & Procedures
Uploading of skills and employee information into VIP and PI database:
VIP Payroll:
oUpload employee OFO Codes
oLinking of Employees
oSkills input
PI (Personal Information Program):
oCleanup of database
oStructure – Setting up PI per employee per department structure
oSend out PI – Sending out of PI to new employees as well as employees that require updating.
Training:
oScheduling of training sessions
oLiaising with Training Facilitators
oPreparing of venues for training and meetings
oManaging and reviewing filing and office system
oData Capturing
oUpdating of confidential information on to VIP payroll
oFaxing, Printing, Scanning
DURATION: 2014 TO MARCH 2015
ISAAC’S CLOTHING MANUFACTURING
ADMIN CLERK- CONTRACT
Job Description:
General office administration
Reading, monitoring and responding to the directors’ emails
Screening phone calls, inquiries and requests, and handling them when appropriate
Managing the director's electronic diary
Managing and reviewing the filing
Writing minutes
Taking dictation
Attending events/meetings as the director’s representative
Preparing document packs for meetings
Organizing travel and preparing complex travel itineraries
Sourcing and ordering stationery and office equipment
DURATION: 2013 - 2014
COPPER KETTLE PUB AND GRILL
MANAGER
Job Description:
Stock Take
Banking
Admin
Daily running of the Bar and pub
Management of 5 staff
Finalize daily payments and cash book
Stock Control
Liaison with creditors
General maintenance
Marketing and advertising of pub/grill
Petty cash reconciliation
Payroll of staff
DURATION: 2010 - 2013
JUST PLASTICS
STORE ASSISTANT
Job Description:
Stock Management
Customer Liaison
Admin, filing, faxing, emails
Supervising displays & hygiene
DURATION: 2009 – 2010
EDCON – LEGIT
VISUAL MERCHANDISER
Job Description:
Correspondence and communication
Front of House Display
Planning and the implementation of Layouts
Supervising Visits from Regional Managers
2007 – 2009
REFERENCES
Kayt Nicker (Transformation Specialist Manager) – Eqstra
011 977 800/083-***-****
Jacqui Parkin (General Manager) – Eqstra
011 977 800 / 083-***-****
Adrian Isaac (Manager) – Isaac’s Clothing Manufacturers
Curriculum Vitae – Serge Kurt Nelson
PERSONAL DETAILS:
Name: Serge Kurt Nelson
Date of Birth: 25th March 1989
ID no: 890**-****-****
Gender: Male
Marital Status: Single
Languages: English & Afrikaans
Religion: Christian
Nationality: South African
Cell: 064-***-****
Home: 011-***-****
Email: adr1s7@r.postjobfree.com
Postal address: 40 Northcote Manor
North road
Beyerspark
Boksburg
SKILLS
OMPUTER SKILLS
WORK EXPIERANCE