Raisa Holley
Administrative Assistant
Edgewood, MD 21040
***********@*****.***
To secure an Administrative and/or Medical Assistant role in Healthcare, Technology and Human services environments where my knowledge of office management systems and procedures, time management and ability to multi-task and prioritize work with strong organizational and planning skills can be used as I carry 7+ years of experience.
Authorized to work in the US for any employer
Work Experience
Medical Receptionist New Refuge Counseling Remote
Aug 2021-Present
Duties: Answering calls, Making appointments, Assisting therapist, Taking payments, Forming correspondence with clients. I drove in once a week to the office to do Vitals signs. Called pharmacys to do prescription refills.
Medical Receptionist Caring Touch Medical - Timonium, MD
October 2018 to March 2020 (Closed Due to Covid)
Duties: Answer phones, Make appointments, Call patients, Inventory, Assist fitters
Administrative Assistant Baltimore Legends _
Seasonal 2017 to 2018
Duties: Assist with ad hoc projects, prepare and monitor invoices. Facilities request and work orders, inventory management, with asset control and orders. Social media / marketing projects, board meeting preparation and workshops. Development/edit of presentations, handle check requests, budget /fiscal year analysis
Medical Assistant Parkville Pediatrics
Nov 2015 to April 2017
Duties: documentation management, administrative skills (messages/scheduling patients) vital signs, explaining treatment procedures to patients, preparing patients for examination, and assisting the physician during the examination, collect and prepare laboratory specimens or perform basic laboratory tests on the premises, dispose of contaminated supplies, and sterilize medical instruments, purchase and maintain supplies and equipment.
Admin Daycare Assistant
Early Learning Development Center
2002 to 2015
Duties: Billing and collection of childcare center fees for service, receiving, coding and processing monthly enrollments for billing. Preparing and balancing deposits and posting payments to the child care accounts. Inputting data for extra charges and credits for billing, follow up on delinquent accounts and reconciling payments from 3rd party payers
Private Practice of Specialty OB/GYN Medical Assistant -
Externship 3 month assignment
Duties: coordinate patient care, maintain appointment schedule, uploading and linking referrals, stock/ prep/clean examine rooms, assist physician on any requests, patient height/weight, various lab results and stool testing. Prepares patients for examination by performing preliminary physical tests; taking blood pressure, weight, and temperature; reporting patient history summary. Secures patient information and maintains patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; keeping patient information confidential, counsels patients by transmitting physician's orders and verifying times with patients; preparing charts, preadmission and consent forms- complying with legal regulations.
Global Premier Benefit Personal Assistant / Call Screener
3 month assignment
Duties: Manage the business and personal calendar client meetings, appointments, internal meetings, manage social media - Linked In, Facebook, Twitter, etc. and assist with marketing efforts for company, maintain filing system of personal and business-related documents. organize events and meetings, both in-person and virtual.
Day Manager Early Learning Development Center
2011 to 2012
Duties: Help customers with their accounts, billing inquires, products / services. Screen and respond to emails sent. Develop a rapport with the customer base. Responsible for maintaining an accurate and up-to-date database of calls and calling activities and preparing reports accordingly. Helpdesk ticketing system / tracking system accurately and communicate with co-workers and manager to remain up-todate on any information regarding the system that may need to be relayed to callers.
Education
Medical Assistant in Medical Assistant Tesst
College 2014 to 2015
Skills
• Executive Administrative • Data Entry • Administrative Support • Front Desk • Front Office • Reception