Tonya Kramer
*** ***** ***** ****,, **** Monroe, Louisiana, 71292, US • 318-***-**** • ****************@*****.*** Cashier/Server - May, 2015 to Present
Waffle House - West Monroe, LA
Provided each guest with a memorable experience in order to increase loyalty and encourage repeat business. Used my knowledge to assist new team members in learning how to operate registers, merchandise stock, and meet customer needs, resulting in increased group performance and customer satisfaction. Checked orders for accuracy and delivered food to dine-in, carry-out, and curbside customers. Kept the restaurant looking presentable by closely monitoring and meeting the needs of customers and team members. Replenished supplies behind the counter, at tables, and in customer stations to keep the team productive and customers happy. Counted cash in the register drawer to keep the register balanced at the start and end of each shift. Kept drawers accurate, current, and secure by checking bills for counterfeit markers, storing large bills, and keeping adequate change. GED - 2013
Louisiana Delta Community College - West Monroe Campus - West Monroe, LA Customer service
Excellent communication
Customer satisfaction
Sales
Time management skills
Multi-Task Management
Cashier/server with great costumer service capable of working with cash registers and performing calculations.Responsible Cashier with experience handling money, restocking merchandise, and assisting customers with product identification.Promote customer loyalty by providing knowledgeable, friendly service that meets all needs.Employee who is self-motivated and has a flexible schedule and availability.Communication, organizational, and time management skills are essential.With customers and employees alike, he is extremely service-oriented and professional.Professional who is outgoing and detail-oriented and has a track record of resourcefulness and dependability. WORK HISTORY
EDUCATION
SKILLS
PROFESSIONAL SUMMARY