Ricky Stigger
**** ******** **. 702-***-****
Las Vegas, Nevada 89169 ************@*****.***
Executive Summary
Director with more than 15 years progressive experience in operations, management, and leadership. Hands on expertise in Environmental Services and Facilities, regulatory compliance and performance improvement. Strong communication, presentation and organizational skills. Successful in leading teams, developing talent, increasing efficiency and productivity, cost reduction and operational improvements. I also train staff on Covid-19 awareness and what to do to stay safe.
Professional Experience
Marriott Grand Chateau/MasterCorp
Las Vegas, NV. 2022-Present
Housekeeping Supervisor
Next Level Hospitality Services, Ridgefield Park, NJ. 2021-2022 Regional Director (Indianapolis, Fort Wayne, Kentucky markets) Blueforce: Payroll system
Apploi: Interview/Hiring system
Touchpoint/Ascension St. Vincent's Hospital, Indianapolis, IN. 2020-2021 General Operations Manager for the Environmental Services Department 66 FTE's
• Tele Tracking
• Pandemic Support Team
• OMS Dashboard
• Budgeting
WFF Facility Services @ Capital University, Columbus, OH. 2020-2020 Environmental Services Director
WFF offers full service custodial, maintenance, and grounds services. I am the Director of Custodial Services at Capital University where I assisted in the account start up, and sales presentation. I manage the Environmental service employee’s 34/FTE and the operating budget in a union environment. WFF Facility Services @ Anderson University, Saint Louis, MO/ Anderson IN. 2019-2020 WFF offers full service custodial, maintenance, and grounds services. I am the Director of Custodial/ Facilities Services at Anderson University where I manage the Environmental service employee’s 27FTE and the operating budget.
Trilogy Health Services, Louisville, KY. 2016-2019 Environmental Services Director
Arlington Place Health Campus is a 100 bed post-acute facility in Indianapolis, Indiana. I provide direction and oversight to assure the consistent execution of Trilogy Health Services mission, vision and values in accordance with the Trilogy Service Standards.
• Management of Environmental operating budget and 10FTE.
• Improvement in overall cosmetics of the campus
• Successful implementation of Environmental outcomes Indiana Masonic Home, Franklin Indiana 2015-2016
Indiana Masonic Home a 200-bed facility.
Environmental Services Director
Responsible and accountable for all business-related activities to achieve the Indiana Masonic Home vision and operational strategies including but not limited to, Environmental Service, staff development, Maintenance, financial management, safety and sanitation, and regulatory compliance. Responsible and accountable to ensure that facility practices are ethical and high-quality health services are maintained.
• Management of budget and 20FTE.
• Substantial improvement in campus cleanliness, patient and employee satisfaction.
• Improved environmental outcomes and regulatory performance. Healthcare Services Group, Bensalem PA. 2012-2015
Healthcare Services Group a contracted company that ran the environmental and food service departments in all Kindred Transitional Care and Rehabilitation Centers, Consulate Healthcare, and Golden Living Rehabilitation Centers.
District Manager
Responsible and accountable for all business related, and environmental to achieve the Healthcare Services Group vision and operational strategies. In charge of a district that covered Indiana and Kentucky; 6 accounts and 80 FTE’s.
Ecojanitize Owner/Operator 2008-2012
Jan-Pro Commercial Cleaning Franchise: Huntsville, Alabama Director of Environmental Services
Employee Management
Employee Interviews, (Kwantek hiring system),
Employee Discharges
Employee Scheduling
Budget Control
Control P&L
State Inspection Survey Experience
Rotational Weekend/Holiday M.O.D.
New Construction final Inspections
Maintenance
Maintenance Supervision
Client Meetings
Building grounds
Drain Cleaning
Stripping and Waxing
Buffing
Safety Training/OSHA
MIT Trainer
Employee In-service Meetings
Night Project Planning
Company Audits
Facility Tours
Computer Experience (Basware/Varian, Smartlinx, Word, Outlook, Zoom, Power Point, GoSpotCheck)
Employee Drug Testing
Fair Credit Act Forms
I-9 Forms
W-4 Forms
Conference Calling
Monthly Reports
Linen Inventory
Vendor Management/Bidding (Ecolab, HP Products, State Chemicals, Standard Textile, Granger, Acorn,
Positive Promotions, HD Supply, Gordon Food Service, McKesson) Employee Payroll (Kronos, TeamEhub)
Equipment Training/Repair
Chemical/Paper & Product ordering (Net Supply Online) Licenses and Certifications
• SERV Safe Certified 8/09/2018 to 8/09/2023
• United States Army/ Army Reserve (Honorable Discharge)
• International Foundation for Protection Officers
• Jan-Pro Cleaning System Management and Technical Training Program • CPR Certified Education
Jan-Pro Management Training Certificate; (03/01/2008-04/31/2008 Huntsville, Alabama) Deer Creek School of Food Service; Certified Food Service Specialist (1992-1994 Greencastle, Indiana)
United States Army Reserve; (1992-1996 Indianapolis, Indiana) United States Army; Certified Food Services Specialist 94 Bravo (1988-1992 Ft. Dix, New Jersey) Arsenal Technical High School; (1984-1988 Indianapolis, Indiana)