Crew Manager Operations

ORLANDO PRIDGEN

Las Vegas, NV · 702-***-****

********@******.***

EXPERIENCE

**/**** – PRESENT

OPERATIONS MANAGER, Macy’s

Training new and existing colleagues.

Planning, assigning, and directing work.

Authoring and discussing with colleague’s performance appraisals.

Addressing colleague’s performance and corrective action plans

Colleague motivation and rewards

Manage overall operations and is responsible for the effective and successful management of labor, productivity, quality control, and safety measures.

Oversee key hiring and talent development programs.

01/2018 – 12/2020

GENERAL MANAGER, Denny’s

Oversee daily operations of the business unit.

Coordinate the development of key performance goals for functions and direct reports.

Provide direct management of key functional managers and executives in the business unit.

Ensure the development of tactical programs to pursue targeted goals objectives.

Ensure the overall delivery and quality of the business offerings to the customers.

Oversee key hiring and talent development programs.

02/2014 – 03/2018

NIGHT CREW MANAGER, Albertsons

Safety of night crew employees.

Ensures that staff work safely and comply with local, state, and government weights, measures and labeling laws.

Unload deliveries, unpack and place skids in designated areas by department.

Maintain store appearance by rotating product, sustaining product levels, properly shrinking outdated product, checking expiration dates, ensuring shelves and displays are well-merchandised.

Responsible for backroom organization, appearance, safety and stock levels.

Any other duties as assigned.

EDUCATION

APRIL 1995

CONSTRUCTION MANAGEMENT, Pasadena City College

Associates Degree

JUNE 1992

DIPLOMA, Pasadena High School

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