Customer Service Banquet Server
Resume:
TATIANA SAINT-VIL
Brooklyn, NY *****
*******.********@*****.***
PROFESSIONAL SUMMARY
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
SKILLS
• Customer service • Filing
• Inventory • Time management
• Housekeeping • Excel
• Fast learner • WORD (Less than 1 year) • Ability to lift, carry, and move 65 lbs • Proficient in Microsoft Word
WORK HISTORY
Banquet Server, Exquisite Staffing
November 2019 to Present
• Memorize the event menu to provide prompt information to guests
• Performing food and drink serving duties at dinners and special events while interacting with guests in a positive, friendly
manner
• Set up for events by putting out tablecloths and place settings, setting chairs, arranging table placement.
• Carrying plates of food on trays and serving guests.
• Keep glasses filled.
• Remove each round of plates and replenish utensils
• Perform cleaning tasks and breakdown of service
Housekeeper
KinderCare Education - Brooklyn, NY
July 2019 to November 2019
•Daily cleaning, which includes: All toddler and infant’s classrooms and bathrooms, common areas, offices, restrooms,
hallways.
• Scrub and wipe down bathrooms with proper equipment.
• Removal of trash bags and recyclables of up to 35 pounds from each of the classrooms, bathrooms, and hallways to dumpster.
• Sweep, vacuum mop and sanitize each room
• Ensure all classroom have supplies.
• Ensure all chemical are used properly for the safety of children.
Hyatt Herald Square Hotel, Dishwasher/Steward - New York, NY
May 2019 to September 2019
•Maintain Cleanliness within the kitchen.
•Sweep, mop, and sanitized kitchen.
• Organize and restock kitchen supplies.
• Assist in light food prep for Breakfast and Dinner services
•Organize food stores in Basement.
•Empty Garbage in kitchen and basement storage.
•Ensure all temperatures are logged.
•Assist in Room Service
Union Market, Prepared foods - Brooklyn, NY
March 2018 to October 2018
-Provide exceptional customer service and selling in the Prepared Foods Department
-Display working knowledge of all items within the department
-Be knowledgeable in Bulk Foods, Salads, and Pre-Pack items
-Use of scale, wrapping, and labeling equipment
-Follow proper product handling requirements
-Comply with all company policies and procedures
-Comply with all state inspection requirements
-Maintain proper sanitation procedures
Shop Rite, Meat Clerk, Brooklyn, NY
January 2015 to March 2018
I receive and process shipments of incoming merchandise. Ensure proper placement and product rotation of incoming inventory. Identify spoilage and damage merchandise for proper disposal. Monitor and replenish merchandise as needed. I maintain area beautification to create an enhanced shopping experience. Answer questions about products: location, availability, preparation, etc. Take customer orders, take weight and packaged goods. I respond to inquiries pertaining to locations of specific products store-wide. I resolve customer concerns and complaints about products/services.
D’agostino Supermarket, Deli clerk, New York NY
July 2011 to September 2014
I operated deli slicer and processed deli orders. I informed customers about deli products and services and help increase sales by not only handing out food samples but also recommending items to customers. I was responsible for wrapping, weighing, pricing, and merchandising the department's deli products. Prepared trays for catered events. Cleaned and sanitized the entire work area.
EDUCATION
Pre-Apprenticeship Training Program - New York, NY
2014
Borough Manhattan Community College, Early Childhood Education
2011
High school Diploma
James Madison High School
2010
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