Medical Assistant Customer Service

Arlene Halley-Wiggs

Phlebotomist - American Red Cross/Penn-Jersey

Philadelphia, PA 19150

**********@*****.***

267-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Phlebotomist

American Red Cross/Penn-Jersey - Newtown, PA

2014 to Present

Travel from different sites, to collect blood samples from patients in nursing homes. Centrifuge blood samples and transport to laboratory. On-call when needed for stat-blood draws. Donor Collection Assistant

US Labs - Philadelphia, PA

2006 to Present

Register donors, obtain vital signs also perform phlebotomy procedure. Respond effectively to donor reactions. Provide customer service skills. Consistent training and updates daily. Driving to and from mobile sites and donor centers via New Jersey, Pennsylvania, Delaware metro areas. Also trained on Haemonetics MCS+ LN 8150 for RBC Apheresis.

Medical Assistant

Dr. Marc Kress Family Practice - Jenkintown, PA

2004 to 2014

Assist physicians in patient care including vital signs, phone triage, call in prescriptions, EKG's, venipuncture, injections, capillary puncture, urinalysis, autoclave technique. Operate phone system and communicate patient instructions to patient, Assist in any patient care needs. Also worked in flu clinic yearly.

Education

Certificate in Medical Assistant

CHI Institute - Southampton, PA

April 2003

Additional Information

Skills: Phlebotomy, Vital Signs, Injection, First Aid, CPR, Physical Therapy Modalities, EKG, Autoclave Techniques, Patient Care, Capillary Puncture, Urinalysis, Proficient in MS Word, Excel, Access, Outlook, and the Internet. Typing speed with accuracy of 60 wpm. Demonstrates skillful and efficient communication skills.

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