Customer Service Warehouse Associate
Resume:
Breonna Bailey
Fort Worth, Tx *****
********@******.***
Summary
Successful Warehouse Manager offering strong background in supervising and mentoring [Number] employees in exceptionally large distribution warehouse settings. Talented in promoting safety, accuracy and company rules when monitoring employee performance and training new employees. Accomplished in performing regular inventory counts and maintaining records with high level of accuracy.
Hardworking Warehouse Associate with excellent materials handling, storage management and shipment preparation skills. Experienced in picking orders, assembling pallets and preparing containers. Delivers accurate inventory counts and maintains detailed warehouse records.
Organized [Job Title] with [Number] years of experience promoting productivity in high-volume warehouse environments. Maintains accurate records of thoroughly executed inventory control activities. Skilled in operating and troubleshooting industrial equipment.
Organized professional with superior work ethic and team player attitude. Exceptional quality control, inspection and [Skill] abilities. Commended for honesty, hard work and positive attitude. Consistent standing for long periods of time and safely lift up to [Number] pounds.
Skills
Budget controls
Database documentation
Customer care
Production Waste Control
Safety standards
Mentoring and training
Employee Team Supervision
Logistics
Planning production
Quality control
Experience
February 2021 to August 2021
Amazon Fort Worth, Tx
Ware House
Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
Established and maintained good relations with customers, vendors and transport companies.
Provided information to shipping and receiving personnel regarding inventory stock.
Increased productivity through cross-training and thorough training of both current employees and new hires.
Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
Trained staff on material handling processes to reduce shipping times.
Generated shipping documents, including packing lists and invoices.
Satisfied reporting requirements with timely and accurate logging of daily activities.
Secured resourcing for materials, equipment and personnel to meet warehouse operational needs.
Managed warehouse system updates to increase productivity and reduce errors.
Monitored equipment for signs of mechanical issues and organized repairs to maintain functionality.
Established and trained personnel in security and safety procedures to reduce liability and safeguard warehouse operations.
Used logistics appointment scheduling software to track orders, provide updates and confirm deliveries.
Complied with all local, state and federal requirements involving shipping and handling of hazardous materials.
Planned stock quantities according to marketplace demand and sales forecasts.
Updated customers and interdepartmental employees on critical shipments upon request.
May 2020 to December 2020
Hello Fresh Fort Worth, Tx
Warehouse Worker
Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
Established and maintained good relations with customers, vendors and transport companies.
Monitored work areas for cleanliness and functionality and removed obstacles for safety.
Used pallet jacks to move items to and from warehouse locations.
Received deliveries, scanned packages and updated orders in internal database.
Recognized defective material and reported issues to management.
Counted and stocked different types of merchandise to comply with inventory control tag requirements.
Staged and sorted multiple types of products for loading.
Generated shipping documents, including packing lists and invoices.
Examined packages and goods for damage and notified vendors of replacement needs.
Moved large and bulky items manually or with equipment such as pallet jacks or forklifts.
Satisfied reporting requirements with timely and accurate logging of daily activities.
Managed warehouse system updates to increase productivity and reduce errors.
Applied schedule, organizational and routing knowledge to enhance delivery planning.
Promoted performance improvements by coaching, counseling and disciplining personnel and appraising job results.
September 2019 to April 2020
Starbucks Fort Worth, Tx
Barista
Operated cash register, collected payments and provided accurate change.
Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
Greeted guests with pleasant smile and superior customer service.
Maintained calm demeanor during high-volume periods and special events.
Maintained clean and organized workspace, enabling coworkers to locate resources and product.
Memorized official and off-menu coffee and tea preparations.
Described menu items to customers and suggested products based on stated preferences.
Received and accurately processed customer payments.
Merchandised display cases and promoted prepared foods.
Managed morning rush of customers daily with efficient, levelheaded customer service.
Increased special item sales by creating daily menus with changing specials.
Hosted coffee and tea tastings to showcase seasonal items and boost sales opportunities.
Enhanced use of recycling and compost programs to reduce trash waste and improve green footprint.
Education and Training
Expected in June 2024 Texas A&M University School of Law Fort Worth, TX
Criminal Justice
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