Customer Service Analyst
Resume:
DOLLY Y. PARKS
**** ***** ****** *** ****, NY ***37 · 202-***-****
To seek a management position. Has the ability to fostering good client relations. Prepare month-end reports, disbursing petty cash and knowledge of the annual budget. Able to perform essential duties satisfactorily and promoting a professional image and approach to any business.
EXPERIENCE
ACCOUNTS RECEIVABLES- SP PLUS PARKING NEW YORK, NY JUNE 2022- CURRENT
CUSTOMER SERVICE ANALYST
FACILITY MANAGER- SP PLUS PARKING NEW YORK, NY NOVEMBER 2021- JUNE 2022
Participate in assisting for the day-to-day management of the Lincoln Center location ensuring that parking operations to ensure compliance with local, state and federal laws, within contractual guidelines of the specific location. My other job responsibilities consist of auditing daily revenue reports, processing bank deposits, scheduling staff and training of frontline staff. Report any known accidents, essential reviewing of damage claims to the Facility Manager.
OCTOBER 2020– PRESENT
PERSONAL CAREGIVER- FREEDOM CARE NEW YORK, NY
Assist clients with purchasing of groceries and transport clients to doctor’s appointments. Prepare meals, perform light housekeeping and observed self-administration of medications to adhere to medication regimen. Provide companionship throughout the day, engaging clients in conversation and activities.
DECEMBER 2008– MARCH 2020
CERTIFIED BRAILLE TRANSCRIBER- VIRGINIA DEPARTMENT OF CORRECTION EDUCATION TROY, VA
Assisted visually impaired adults with library materials. Transcribed print materials into braille materials. Conducted assigned tasks with little or no supervision. Trained braille students in braille transcribing program in obtaining certification from Library of Congress.
EDUCATION
CURRENTLY ENROLLED
PURDUE UNIVERSITY GLOBAL
In a Business Administration curriculum, expected to graduate December 2022
2018-2019
PIEDMONT VALLEY COMMUNITY COLLEGE CHARLOTTESVILLE, VA
Coursework includes Public Speaking, Health, and Marketing.
SKILLS
Team oriented
Excellent Communication Skills
Google DOCS
Knowledgeable of Microsoft 360
Creative Thinker
Problem Solver
References available upon request
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