Customer Service / Sales Associate / Administrative Assistant

Experienced professional Customer Service / Sales Associate with extensive Administrative Assistant skills and experience. Detail-oriented, ability to multi-task effectively. Committed to superior customer service ensuring customer retention. Resourceful in completing time sensitive actions on time with competence and accuracy.

1.File Management

Data Entry Scheduling

2.Receivables/Payables

Customer Services Cash Handling/POS

3.Reports/ Documentation

Product Knowledge Reception

4.Multi-Line Phone System

Mail Distribution Petty Cash

5.Merchandising

Sales & Marketing Health & Safety

6.Order Supplies/Maintenance

Conflict Resolution 50+ WPM

~ MSWord ~ Excel ~ DataBase ~ Outlook ~ Internet ~

OFFICE ADMINISTRATION

●Main office assistant\ files assistant \telephone assistant

●Showed units to new tenants \took monthly rent\filed papers

●Responsible for accurate File management

●Friendly and professional telephone assistant, answering questions, forwarding calls in a prompt manner

●Intermediate computer skills in a variety of different program

●Experienced data entry and management

CUSTOMER SERVICE

●Assisted customers with their sales choices

●Tabulated bills using cash register

●Checked price of goods and services

●Complete monthly and weekly reports using variety of methods and programs

●Maintain records of petty cash and monthly\weekly expenses

●Provided quality customer service and satisfaction

●Organized and ordered supplies and resources

●Prepared cash register for other staff members

●Excellent telephone manner with employees and clients

EDUCATION

2015

TOXICOLOGY

WHMIS

AODA

OFFICE SAFETY AWARENESS

MANAGING CHALLENGING CLINT BEHAVIOR

ST JOHNS AMBULANCE STANDARD FIRST AID WITH CPR A&C+AED

GRADE 12 \ OFFICE ADMINSTRATION DIPLOMA Nova Scotia Community College NOVA SCOTIA 2007-2010

OSSD - Collingwood High School 2002-2004

EMPLOYMENT HISTORY

Lawyer Assistance 2017-2020

Administration Assistant Red Cross 2015-2017

Building Manager( Apartment) 2011-2013

Office Assistant Surrette Battery 2010-2011

Cashier\Sales\Manager 2004-2012

Sales Clerk

2

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