Customer Service Front Desk

Gabrielle Quinones

**** *********** ***** *******, ** 32829

Phone: 646-***-**** Email: ***************@*****.*** Summary

● Seeking employment in customer service.

● 5+ years in customer service and has exactly 5 years of managerial experience. Work Experience

Biscuits & Bath

March ’19 - Dec’ 19

Manager

Bronx, NY

● Engage in workforce development activities centered on professionalism and career development.

● Learn and develop healthy living, financial literacy, and special projects.

● Community engagement organizing and participation.

● Sell pet food and supplies.

● Front desk ( receptionist )

Guess

Aug’ 18 – Dec’ 18

Manager

New York, NY

● Received payment by cash, credit cards, gift cards or debits.

● Answered customers' questions, and provided information on procedures or policies.

● Helped customers find the location of products.

● Issued receipts, refunds, credits, or change due to customers.

● Helped new hires with learning cashier training. GameStop

Jan’ 18- Aug’ 18

Manager

Bronx, NY

● Greeted customers and ascertained what each customer wants or needs.

● Recommended, selected, and helped locate or obtain merchandise based on customer needs and desires.

● Computed sales prices, total purchases, and received and processed cash or credit payment.

● Prepared merchandise for purchase or rental.

American Eagle

May’ 17 –Jan’ 18

Manager

New York, NY

● Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices

● Described merchandise and explained use, operation, and care of merchandise to customers.

● Ticketed, arranged, and displayed merchandise to promote sales Skills

● Microsoft literate

● Knowledge of dealing with cash registers

● Fluent in spanish

● Marketing skills

● Management skills

Education

Bronx Community High School

● Completed in 2019

● Current enrolled in MDC

Contact this candidate