Cobol Business Analyst

Audra Sherrill

336-***-**** ***********@*****.*** Woodstock, GA

Big-picture, highly experienced Business Analyst, Senior Programmer/Engineer, UNIX Data Warehouse Systems Analyst, IT Specialist/EDI Programmer Analyst, Data Warehouse Consultant/Developer/Tester and Technical Support Analyst able to generate and implement break-through strategies with an emphasis on execution.

Ability to take control of challenging situations, maintaining composure and clarity of thought under stress and pressure.

Highly qualified Information Systems professional with over 15 years of demonstrated expertise in complete system development life cycle, and software development methodology and practices.

Possess strong interpersonal skills, am able to quickly establish credibility, build and manage productive cross-functional relationships with internal staff at all levels, including senior-level enterprise, technology and line of business partners.

Demonstrates commitment to leadership and teamwork through positive contributions in streamlining systems.

Excellent oral and written communication skills with demonstrated ability to successfully represent the company with external and internal groups.

Skilled in leveraging a consultative style to diplomatically assess and challenge business practices from multiple perspectives to assess impacts on the ability to restore and sustain operations in the event of a service disruption. Associate’s Degree, Computer Programming

PROFESSIONAL EXPERIENCE

LVTLABS at SunTrust-Truist Bank, Atlanta, Georgia

Business Analyst Nov 2020– Apr 2021

• Maintained updates on tasks required by LVTLABS team to SunTrust Bank manager and team in daily meetings.

• Coordinated with high level customers, business groups, vendors and application groups for troubleshooting, developing new maps, implementing new and current mapping configuration responsible by the team.

• Documented complex issues between LVTLABS team and the customer regarding translation and connectivity issues. Norfolk Southern Corporation, Atlanta, Georgia Jan 2009– Dec 2019 Business Analyst/Senior Programmer Analyst/Engineer

• Developed, designed, maintained and integrated Sterling Integrator B2Bi application system specifications that address business requirements and fit with company system architecture and business standards.

• Maintained system functionality for B2Bi support and EDI profiles.

• Implemented and documented B2Bi system parameters, architecture, guides and customer on-boarding procedures.

• Coordinated with high level customers, business groups, vendors and application groups for troubleshooting, developing new COBOL programs, implementing new EDI transactions and mapping configurations.

• Resolved complex issues in Unix and Linux technologies and customer troubleshooting regarding translation and connectivity issues.

• Revised existing systems and procedures to correct deficiencies and develop more effective data handling, conversion, input/output requirements, storage and transmission protocols (e.g AS2, SFTP, FTP, VAN).

• Analyzed technical requirements to formulate and develop new and modified information processing solutions for 10 internal business groups and 1000 external mailbox customers.

• Improved internal and external customer service and technical support regarding testing and production processes for electronic data interchange protocols, mapping, and EDI X12 document formatting.

• Application manager for IBM Control Center that includes setups for system error alerts, auto purges and monitoring tools resulting in immediate notification of system issues to be addressed. VF Corporation, Greensboro, North Carolina Jan 2007 – Dec 2008 UNIX Data Warehouse Systems Analyst

• Developed, maintained, and implemented JCL jobs and UNIX Korn-shell scripts to extract data from various apparel feeds on mainframe to AIX RS/6000 6 terabyte database.

• Created and analyzed reports using tools like WinSQL 6.64, Brio Query 6.0, IBM DB2 Command Center, of statistical data for apparel business associates to meet their targets and improve the clothing needs of their community.

• Performed Business Intelligence query reporting/analysis in Sales and Distribution (SD) module using SAP BW3.5 in Sales Orders, Materials Management, Contracts, and Billing for VANS and REEF customers in the Apparel industry. IBM Global Services, Charlotte, North Carolina Jun 2004 – Dec 2006 IT Specialist / EDI Programmer Analyst

• Oversaw global documentation system as technical expert using IMS, DB2, COBOL/2, PL1.

• Performed over six years of EDI data mapping/translating on a Windows NT platform using GXS Enterprise.

• Trained in IT skills to deliver world-class IT products for retrieving EDI data in IBM Transport & Logistics Group.

• Provided unmatched quality service setting up Trading Partners, EDI mapping using AI Mapping tool. Maersk Data US Charlotte, North Carolina Jan 2000 – May 2004 EDI Programmer Analyst

• Created, maintained, and modified AI maps in EDIFAST translator/mapping system setting up Trading Partners.

• Customized and developed EDI applications in MVS and Windows NT environment using COBOL/2, PL1, IMS, DB2, SQL, TSO/JCL and UNIX scripting in client-server system for top-rated international clients.

• Managed IMS Documentation Interface System that retrieves EDI data from batch application and uploads to documentation system.

Wachovia Bank, Winston-Salem, North Carolina Mar 1997– Dec 1999 Data Warehouse Consultant/Developer/Tester

• Converted MVS COBOL programs for data extraction into flat file format to MicroFocus COBOL via Evolutionary Technology Inc.’s extract conversion software for loading data to the Consolidated Customer Information File Warehouse which is a DB2 Relational Database.

• Developed, maintained, and tested UNIX scripts used to load DB2 tables.

• Initiated teamwork in system testing of Warehouse CCIF in a timely fashion. Integon Corporation, Winston-Salem, North Carolina Feb 1995 – Feb 1997 Systems Analyst

• Performed batch programming for property and casualty insurance applications using COBOL II, JCL, and TSO/ISPF in a MVS environment.

• Responded to handling on-call support of test and production PMS systems every six weeks. NationsBank, Charlotte, North Carolina Sep 1993 – Jan 1995 Programmer/Analyst, Technical Support Specialist

• Provided technical support for PC-DOS Credit Application Transfer System for internal users and on-site software installations and technical education for external customers.

• Developed, maintained, and implemented SAS and Easytrieve programs to extract data from DB2, sequential files for Community Investment banking application.

• Created and analyzed reports in MS EXCEL with statistical data for banking executives and associates to use in assisting them to meet and improve the banking needs of their community. Policy Management Systems Corporation, Columbia, South Carolina Jan 1989 – Aug 1993 Programmer/Analyst

• Designed, developed, and tested insurance application software using MF COBOL, SQL, ‘C’ to automate the processing of insurance lines of businesses previously unavailable to our customer base by converting data from DB2 database to flat file format.

• Traveled extensively to various customer locations providing on-site installations and maintenance of software applications well within project deadlines.

SKILLS

MicroFocos COBOL/COBOL IMS TSO/JCL SharePoint/Outlook OS/ 2:Presentation Manager

MS Visio, PowerPoint, Word, Excel DB2PE Easytrieve, VSAM, IBM JCL, Endevor, IDMS, SLDC

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