Jasmine Charmaine Smith
Upper Marlboro, MD 20774
Contact: 202-***-****
Email: ***************@*****.***
PROFESSIONAL EXPERIENCE
*/**** - ******* ******* **********
Nation’s Parking Service
9/2018 – 2/2020 Front-End Cashier
Costco Wholesale
4/2018 - 8/2018 Homecare Assistant
Care Provider for relative
11/2017-3/2018 Security Officer/Receptionist
Admiral Security (Temp. job)
8/2016 - 10/2017 Homecare Provider
Unemployed
2/2016 - 7/2016 Security Officer at Apple Store
Contract Security Forces (company lost contract w/Apple
12/2014 - 01/2016 Homecare Assistant
Care Provider
7/2014 - 11/2014 Executive Administrative Assistant (Temp)
Department of State-E9 Corporation (contractor)
•Office Management Specialist to the Director of the Bureau of Information Resource Management, Office of External Affairs (EA). I am also the primary point of contact as the bureau’s liaison for all administrative assistance requirements.
• Kept office afloat by performing a variety of duties in support of routine office operations to include, answering multi-lined telephones, corresponding to customers on support services programs, screening visitors for appropriate badge clearance, greeting, escorting and/or directing visitors to appropriate locations and/or persons.
Constructed WAR reports for 4 branch chiefs consolidated into one document, proofread for errors and submitted to the Director EA.
•Mastered budget tracking for External Affairs, develop IRM external contact data, create communicators communication for EA Director and staff meetings, take notes and draft minutes in/for meetings, manage all travel arrangements for EA staff including assisting with completing the SF-182 form for submission of approval, maintain time and attendance records for EA staff, create, track and deliver correspondences, establish and maintain access to the IRM tasking system, and coordinate with EA staff as appropriate.
•Manage and scheduled conference rooms and other shared resources for EA. Manages the Director's schedule, to include all meetings, appointments, events, and activities.
•Proceeded initiative on behalf of the Director to establish priorities, arrange commitments, reschedule, or refuse appointments or invitations to festivities, and/or arrange for a representative to attend in the Director’s stead.
•Advised the Director on any important matters addressed in the event of their absence.
Coordinated the use of fleet vehicles for office use for visa runs to embassies and other annex buildings, etc. Coordinate the use of vans for transportation to offsite when required.
•Oversee the scheduling and completion of any work services installation, renovation, maintenance, and/or repair to the office area. Assist in planning, coordinating and executing special events for the bureau including Town Halls, meeting, special receptions, ceremonies and VIP visits.
•Ensure scheduled leave for staff members provides adequate coverage for the office. Provide telephone coverage, coordinate, edit and submit weekly Activities Report, manage and maintain IRM/EA filing system.
•Update SharePoint site, staff portfolio, contacts, etc. Order and maintain office supplies/equipment.
10/2013 - 6/2014 Events Coordinator
T&T Amusements
5/2011 - 9/2013 Administrative Assistant
Department of State-Henderson Group (contractor)
•I am the primary point of contact as the bureau’s liaison for all administrative assistance requirements. Perform a variety of duties in support of routine office operations to include, answering multi-lined telephones, corresponding to customers on support services programs, screening visitors for appropriate badge clearance, greeting, escorting and/or directing visitors to appropriate locations and/or persons, assisted with ALL aspects of the onboarding process for new employees
•Monitor the scheduling of conference rooms and draft correspondence related to program services.
Assisted GSO with coordinating office moves, arranging with IT for equipment move, the property officer to change location of equipment, escorting contractors for furniture disassemble and install, etc. Assisted with ordering supplies through the Integrated Logistic Management System (ILMS/Ariba).
Assisted the Contract Officer Representative (COR) with invoicing for payments of contracts checking the invoice against the contract line items to confirm accuracy and any discrepancies that need to be brought to the Contract Specialist attention.
Kept track of distribution of cellphone, logging serial number, phone number, and name phone assigned, as well as date issued and/or returned. Assisted the property manager with annual inventory, logging barcodes of missing inventory as property manager scanned each location and assisting with locating inventory that was moved or not accounted in the system.
•I maintain 4 conference room schedules, make all administrative arrangements for meetings, I assure meeting space, audiovisual functionality and materials for training classes.
•Obtained items necessary for the furnishing and maintenance of the A/LM Bureau facilities at multiple locations ensuring that OBO personnel working areas are secure, safe and functional.
•I assisted customers with any furniture request, which included purchasing, furniture install and/or removal. Kept abreast with all Standard Operating Procedures (SOP) of the Bureau.
•Kept track of all requisitions and purchase orders through contacts with vendors, supply technicians, inventory managers and engineers. Provide GPS with monthly monitor usage of copiers and contact them for maintenance when required. Managed work order assignments keeping track of status to completion.
•Manage the review and tracking of contractor and other invoices using the Global Financial Management (GFMS) and Momentum systems for a variety of resources to include monitoring of contract performances for conferences and exhibits.
•Maintain office calendars for Director, 2 Branch Chiefs and 4 conference rooms. Maintain a spreadsheet for FOB serial numbers and to whom they are assigned.
•Plan and coordinate conferences to include lodging of large groups and transportation. Assisted with briefing packages to prepare for conferences and/or training. Plan, coordinate and determines method of procurement and supply operations for the bureau.
•Purchase and receives equipment and supplies and insure that items received are not defective and conform to specifications. I insure the proper maintenance and stock of office supplies and equipment.
•Prepare training rooms for Integrated Logistics Management Systems Ariba (ILMS) Course and confirm that computers are functioning properly, set passwords for attending students.
Purchase order through Ariba. I held responsibility for supply order searching for
the best vendors to get the most for our money, and order with P-card.
•Edit and prepare the Weekly Achievement Report (W.A.R) for management review and approval. Prepare badge paper work for new, lost and/or expired DOS badges. I prepare visa spreadsheet for traveling and handle all administrative aspects of official travel, as well as, provide assistance with visas or diplomatic passports.
•Track visas for expedited travel and transport them to/from HST and also keep track of all travel. I arrange travel by making airline and hotel reservations. Draft and send e-country clearance cables to the appropriate overseas post.
•Attend meetings and interviews for observation and presentation techniques. I maintain inventory of building and conference room loaner equipment as well as training equipment.
•Prepare reports, forms, maintaining extensive files in chronological order and perform massive copying. I research the FAM laws, regulations, guidance and procedures to appropriately apply to the functionality of the bureau.
•Attend meetings and interviews for observation and presentation techniques. I maintain inventory of building and conference room loaner equipment as well as training equipment.
•Prepare reports, forms, maintaining extensive files in chronological order and perform massive copying. I research the FAM laws, regulations, guidance and procedures to appropriately apply to the functionality of the bureau.
•Assist in the preparation, packing, and boxing of temporary administrative records for official storage for records management division pick-up.
•Assists customers with fulfillment and delivery of office supplies and equipment to the bureau offices and delivery supplies upon receipt.
•I assist with the coordination and distribution of carpool, individual, reserved and intermittent parking passes. I monitor the operation of parking facilities. I receive mail and distribute it to the appropriate person or office. Requisition office supplies through the Integrated Logistics Management System (ILMS) and arrange for storage and/or issuance.
•Ensure funding availability to cover contracts for new hires, companies, government bills, supplies ordered, etc. Review and monitor the monthly telephone bill, report discrepancies and sort out any incorrect bills or credits with Telephone Wireless Data (TWD). I submit Telephone Service Requests (TSR) to TWD, coordinating with them for office moves, phone line issues, etc. Manage and serve as lab technician for The Learning Training Center; monitor the hallways and lobby to ensure the proper door signs are visible for incoming visitors coming for training; update and troubleshoot 17 PCs and 1 VTC unit.
2/2010 - 4/2011 Administrative Assistant (contractor)
Department of State-Federal Management Systems
• Serve as the primary liaison to the Office of Language Services at the Department of State.
• Maintains personal contact with functional managers to discuss administrative practices and services, provides technical advice and guidance, and recommends methods and procedures where necessary.
• Advises other administrative personnel of latest directives regarding administrative procedures and maintains all files and records.
• Provides information, explains the application of regulations and resolves problems with contacts as they relate to administrative functions.
• Create, confirm, and retrieves data from the internet and use Microsoft office and various software programs to generate and enhance reports, forms, and/or gather information for language services customers.
• Make all necessary arrangements for conferences, meetings and travel. Arrange with the parking office the use of temporary and handicap parking passes for the bureau and maintained a log of the parking pass number and who it was assigned.
• Reviews incoming correspondence, publications, regulations, and determines distribution and routing of incoming correspondence.
• Prepares and reviews outgoing correspondence for proper format and policy and procedural adherence.
• Maintain office files of correspondence, directives, regulations and other information. Perform other duties as assigned.
Education:
Tall Oaks Vocational High School- 5/2009
Relevant Coursework, Licenses and Certifications:
Secret clearance
Trained unarmed security officer
Job Related Training:
Unarmed security training
References:
Nakita Moore
Department of State Lead HR Specialist
202-***-**** ********@*****.***
Amina Zahoor
Costco Wholesale Membership Supervisor
Charles Banks (former DOS employee)
National Archives & Records Management Analyst
202-***-**** *******.*****@****.***
Jasmine Charmaine Smith
15400 Beech Tree Pkwy
Upper Marlboro, MD 20774
Contact: 202-***-****
Email: ***************@*****.***
PROFESSIONAL EXPERIENCE
3/2020 - Present Parking Management
Nation’s Parking Service
9/2018 – 2/2020 Front-End Cashier
Costco Wholesale
4/2018 - 8/2018 Homecare Assistant
Care Provider for relative
11/2017-3/2018 Security Officer/Receptionist
Admiral Security (Temp. job)
8/2016 - 10/2017 Homecare Provider
Unemployed
2/2016 - 7/2016 Security Officer at Apple Store
Contract Security Forces (company lost contract w/Apple
12/2014 - 01/2016 Homecare Assistant
Care Provider
7/2014 - 11/2014 Executive Administrative Assistant (Temp)
Department of State-E9 Corporation (contractor)
•Office Management Specialist to the Director of the Bureau of Information Resource Management, Office of External Affairs (EA). I am also the primary point of contact as the bureau’s liaison for all administrative assistance requirements.
• Kept office afloat by performing a variety of duties in support of routine office operations to include, answering multi-lined telephones, corresponding to customers on support services programs, screening visitors for appropriate badge clearance, greeting, escorting and/or directing visitors to appropriate locations and/or persons.
Constructed WAR reports for 4 branch chiefs consolidated into one document, proofread for errors and submitted to the Director EA.
•Mastered budget tracking for External Affairs, develop IRM external contact data, create communicators communication for EA Director and staff meetings, take notes and draft minutes in/for meetings, manage all travel arrangements for EA staff including assisting with completing the SF-182 form for submission of approval, maintain time and attendance records for EA staff, create, track and deliver correspondences, establish and maintain access to the IRM tasking system, and coordinate with EA staff as appropriate.
•Manage and scheduled conference rooms and other shared resources for EA. Manages the Director's schedule, to include all meetings, appointments, events, and activities.
•Proceeded initiative on behalf of the Director to establish priorities, arrange commitments, reschedule, or refuse appointments or invitations to festivities, and/or arrange for a representative to attend in the Director’s stead.
•Advised the Director on any important matters addressed in the event of their absence.
Coordinated the use of fleet vehicles for office use for visa runs to embassies and other annex buildings, etc. Coordinate the use of vans for transportation to offsite when required.
•Oversee the scheduling and completion of any work services installation, renovation, maintenance, and/or repair to the office area. Assist in planning, coordinating and executing special events for the bureau including Town Halls, meeting, special receptions, ceremonies and VIP visits.
•Ensure scheduled leave for staff members provides adequate coverage for the office. Provide telephone coverage, coordinate, edit and submit weekly Activities Report, manage and maintain IRM/EA filing system.
•Update SharePoint site, staff portfolio, contacts, etc. Order and maintain office supplies/equipment.
10/2013 - 6/2014 Events Coordinator
T&T Amusements
5/2011 - 9/2013 Administrative Assistant
Department of State-Henderson Group (contractor)
•I am the primary point of contact as the bureau’s liaison for all administrative assistance requirements. Perform a variety of duties in support of routine office operations to include, answering multi-lined telephones, corresponding to customers on support services programs, screening visitors for appropriate badge clearance, greeting, escorting and/or directing visitors to appropriate locations and/or persons, assisted with ALL aspects of the onboarding process for new employees
•Monitor the scheduling of conference rooms and draft correspondence related to program services.
Assisted GSO with coordinating office moves, arranging with IT for equipment move, the property officer to change location of equipment, escorting contractors for furniture disassemble and install, etc. Assisted with ordering supplies through the Integrated Logistic Management System (ILMS/Ariba).
Assisted the Contract Officer Representative (COR) with invoicing for payments of contracts checking the invoice against the contract line items to confirm accuracy and any discrepancies that need to be brought to the Contract Specialist attention.
Kept track of distribution of cellphone, logging serial number, phone number, and name phone assigned, as well as date issued and/or returned. Assisted the property manager with annual inventory, logging barcodes of missing inventory as property manager scanned each location and assisting with locating inventory that was moved or not accounted in the system.
•I maintain 4 conference room schedules, make all administrative arrangements for meetings, I assure meeting space, audiovisual functionality and materials for training classes.
•Obtained items necessary for the furnishing and maintenance of the A/LM Bureau facilities at multiple locations ensuring that OBO personnel working areas are secure, safe and functional.
•I assisted customers with any furniture request, which included purchasing, furniture install and/or removal. Kept abreast with all Standard Operating Procedures (SOP) of the Bureau.
•Kept track of all requisitions and purchase orders through contacts with vendors, supply technicians, inventory managers and engineers. Provide GPS with monthly monitor usage of copiers and contact them for maintenance when required. Managed work order assignments keeping track of status to completion.
•Manage the review and tracking of contractor and other invoices using the Global Financial Management (GFMS) and Momentum systems for a variety of resources to include monitoring of contract performances for conferences and exhibits.
•Maintain office calendars for Director, 2 Branch Chiefs and 4 conference rooms. Maintain a spreadsheet for FOB serial numbers and to whom they are assigned.
•Plan and coordinate conferences to include lodging of large groups and transportation. Assisted with briefing packages to prepare for conferences and/or training. Plan, coordinate and determines method of procurement and supply operations for the bureau.
•Purchase and receives equipment and supplies and insure that items received are not defective and conform to specifications. I insure the proper maintenance and stock of office supplies and equipment.
•Prepare training rooms for Integrated Logistics Management Systems Ariba (ILMS) Course and confirm that computers are functioning properly, set passwords for attending students.
Purchase order through Ariba. I held responsibility for supply order searching for
the best vendors to get the most for our money, and order with P-card.
•Edit and prepare the Weekly Achievement Report (W.A.R) for management review and approval. Prepare badge paper work for new, lost and/or expired DOS badges. I prepare visa spreadsheet for traveling and handle all administrative aspects of official travel, as well as, provide assistance with visas or diplomatic passports.
•Track visas for expedited travel and transport them to/from HST and also keep track of all travel. I arrange travel by making airline and hotel reservations. Draft and send e-country clearance cables to the appropriate overseas post.
•Attend meetings and interviews for observation and presentation techniques. I maintain inventory of building and conference room loaner equipment as well as training equipment.
•Prepare reports, forms, maintaining extensive files in chronological order and perform massive copying. I research the FAM laws, regulations, guidance and procedures to appropriately apply to the functionality of the bureau.
•Attend meetings and interviews for observation and presentation techniques. I maintain inventory of building and conference room loaner equipment as well as training equipment.
•Prepare reports, forms, maintaining extensive files in chronological order and perform massive copying. I research the FAM laws, regulations, guidance and procedures to appropriately apply to the functionality of the bureau.
•Assist in the preparation, packing, and boxing of temporary administrative records for official storage for records management division pick-up.
•Assists customers with fulfillment and delivery of office supplies and equipment to the bureau offices and delivery supplies upon receipt.
•I assist with the coordination and distribution of carpool, individual, reserved and intermittent parking passes. I monitor the operation of parking facilities. I receive mail and distribute it to the appropriate person or office. Requisition office supplies through the Integrated Logistics Management System (ILMS) and arrange for storage and/or issuance.
•Ensure funding availability to cover contracts for new hires, companies, government bills, supplies ordered, etc. Review and monitor the monthly telephone bill, report discrepancies and sort out any incorrect bills or credits with Telephone Wireless Data (TWD). I submit Telephone Service Requests (TSR) to TWD, coordinating with them for office moves, phone line issues, etc. Manage and serve as lab technician for The Learning Training Center; monitor the hallways and lobby to ensure the proper door signs are visible for incoming visitors coming for training; update and troubleshoot 17 PCs and 1 VTC unit.
2/2010 - 4/2011 Administrative Assistant (contractor)
Department of State-Federal Management Systems
• Serve as the primary liaison to the Office of Language Services at the Department of State.
• Maintains personal contact with functional managers to discuss administrative practices and services, provides technical advice and guidance, and recommends methods and procedures where necessary.
• Advises other administrative personnel of latest directives regarding administrative procedures and maintains all files and records.
• Provides information, explains the application of regulations and resolves problems with contacts as they relate to administrative functions.
• Create, confirm, and retrieves data from the internet and use Microsoft office and various software programs to generate and enhance reports, forms, and/or gather information for language services customers.
• Make all necessary arrangements for conferences, meetings and travel. Arrange with the parking office the use of temporary and handicap parking passes for the bureau and maintained a log of the parking pass number and who it was assigned.
• Reviews incoming correspondence, publications, regulations, and determines distribution and routing of incoming correspondence.
• Prepares and reviews outgoing correspondence for proper format and policy and procedural adherence.
• Maintain office files of correspondence, directives, regulations and other information. Perform other duties as assigned.
Education:
Tall Oaks Vocational High School- 5/2009
Relevant Coursework, Licenses and Certifications:
Secret clearance
Trained unarmed security officer
Job Related Training:
Unarmed security training
References:
Nakita Moore
Department of State Lead HR Specialist
202-***-**** ********@*****.***
Amina Zahoor
Costco Wholesale Membership Supervisor
Charles Banks (former DOS employee)
National Archives & Records Management Analyst
202-***-**** *******.*****@****.***