Customer Service Administrative Assistant
Resume:
Looking to further my career in the administrative field. From accounts receivables to general office duties. I take a lot of pride in the job that I do and as a result was promoted 4 times in a year and a half of being there, not knowing how to do most of the tasks. Professional
Experience
Head Cashier Matt Castrucci auto mall of Dayton December 2020 - April 2022 Responsibile for proper cash handling techniques during the work day. Training of all new cashiers hired. Make sure to complete all of the day to day. Handling customer questions, directing them where to go and taking care of customer problems or complaints as they arise. Did a daily count to make sure the sales we did matched the amount of money we did. Ordered paper for the cashier's office as supplies got low, spoke with vendor companies if they had business in the cashier's office and called maintenance companies for problems with the printer. Held myself to a high standard for customer service satisfaction and doing everything I could to make sure the customers left havinga good experiance. Took credit card, cash and check payments, kept my drawer balanced and batched credit card machine down at count time. Filed paperwork once finished. Assisted staff when needed
Accounts receivables Matt Castrucci auto mall of Dayton December 2020 - 2022 Handled the money for the business. Receipted every transaction into the computer for the daily deposit that day as well as it going into customer accounts. Performed Intercompany accounting, responsible for daily deposits as well as posted warranty credits. Corrected mistakes cashier's might have had with their count. Sent statements to the businesses that had charge accounts with us to collect the money. Answered questions about balances and took payments for charge customers. Got duplicate copies made and sent to charge customers if requested. Filed paperwork. Did the interval invoices as well as closing repair orders out when they had separate payments or they had work done in the body shop. Title clerk Matt Castrucci auto mall of Dayton December 2020 - April 2022 Verified the customer didn't owe any money, all documention was correct and corrected any documents that weren't. Filled out titles for each customer buying a vehicle, as well as flipping their trade in titles to our name. Took care of getting the buy out information from lien complanies for trade ins. Answered any customer questions when called. Filed away completed deals. Handled out-of-state customers and their BMV companies. Dealt one-on-one with our local BMV office. Cashier Matt Castrucci auto mall of Dayton December 2020 - April 2022 Responsibile for proper cash handling techniques during the work day. Handling customer questions, directing them where to go and taking care of customer problems or complaints as they arise. Did a daily count to make sure the sales we did matched the amount of money we did. Ordered paper for the cashier's office as supplies got low, spoke with vendor companies if they had business in the cashier's office and called maintenance companies for problems with the printer. Held myself to a high standard for customer service satisfaction and doing everything I could to make sure the customers left havinga good experiance. Took credit card, cash and check payments, kept my drawer balanced and batched credit card machine down at count time. Filng completed paperwork. Assisted coworkers when needed. Entered warranty credits into our system
Education
General Studies Miamisburg High School at Miamisburg Ohio August 1996 - May 2000 Key Skills
LS LINDA SMITH
Administrative Assistant
3760 Sellars Rd, #2
Moraine, OH, 45439
***********@*****.***
Hard-working
Pays attention to detail
Good with numbers
Data entry skills
Worked with the Reynolds system
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