Customer Service Sales Representative
Resume:
SOPHIE DANIELS
Sango Ota, Ogun State.
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PROFESSIONAL SUMMARY
A skilled media personnel, has attended media trainings for on-air presentation, public speaking, event anchoring and media marketing. Currently a media major in school, has taken on several media projects in school and open to exploring the different areas of the media space. Also has a solid background in grocery sales and good at building productive relationships with customers and colleagues.
EXPERIENCE
Sales Representative at Herry Bethel Nigeria Enterprises
From 2011-2017
Implemented sales of new products demanded by customers to increase profit and enhance customer satisfaction.
Immediately addressed problems with customers to enhance customer relationship and keep good reputation.
Adapted sales techniques to specific customers and promoted products based on indidualized customer needs.
Utilized effective communication and active listening skills to improve customer rapport.
Interned at YabaTech Radio 89.3 fm, Lagos.
Co-anchored morning shows.
Came up with content ideas for the shows I co-anchored.
Prepared interview questions for guests that were invited on the shows.
Queued music to be played for specific segments of shows.
SKILLS
Speaking and presentation.
Team work and Collaboration.
Merchandising and display.
Problem Solving ability.
Customer service and relation.
Event anchoring.
Time management and organisation.
EDUCATION
Tertiary Education (still studying)
2017-2022
B. A Arts
Theatre and Media Arts
Federal University Oye-Ekiti, Oye Ekiti.
Academic Award for having a CGPA of 4.1 in both 2017/2018 and 2019/2020 session.
Professional Course
TNM Media Academy
Old Kingsway Building, Dugbe, Ibadan.
Secondary Education
SSCE
Beryl Chrysolite High School
Ewupe, Sango Ota.
Assistant head girl of set 2016/2017.
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