Records Specialist Management
Resume:
Mirnesa Ramic
Bowling Green, KY 42101
*****.*****@*****.***
Objective
Seeking an office position that will enable the use of my strong organizational skills, and ability to work well with people to benefit my employer and their clients.
Employment History
Order Capture Agent, 05/2017-03/2022
Evine, Bowling Green, KY
Answers incoming calls and responds to the customer’s questions regarding order process. Provide the effective and efficient handling of customer needs, complete transactions, work with multiple software applications. Appropriately identify and escalate unresolved issues.
Health Information Management Specialist, 01/2016 - 09/2016
Greenview Hospital, Bowling Green, KY
Performed efficient and accurate processing of all medical records documents. Maintained security and confidentiality of patient records. Processed release of information requests and assisted patients with accessing the patient portal. Excellent communication with physicians and other providers. Resolved delinquent accounts.
Receptionist- Work Study Position, 08/2013- 05/2015
Southcentral Kentucky Community and Technical College
Bowling Green, KY
Serves visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival; maintains security and telecommunications system maintain advising appointment for faculty; utilize copier and fax machines, answer a multi-line telephone.
Education
Medical Information Technology, Associate In Applied Science Degree
Southcentral Kentucky Community and Technical College
Certificates: Hospital Admission Specialist
Medical Unit Coordinator
Medical Receptionist
Electronic Health Records Specialist
Skills
●MS Word, Power Point, Excel, Access 2010 and 2013
●Meet deadlines with excellent use of time management
●Efficient at filing and organization
●Bilingual: English and Bosnian
References
Adela Mrkulic 270-***-****
Joseph Scire 754-***-****
Addi Hernandez 270-***-****
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