Aliscia Maugaleoo

North Las Vegas, NV *****

adqx5l@r.postjobfree.com

+1-702-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Front Desk Agent

Budget Inn Hotel - Saint Petersburg, FL

February 2022 to Present

Front desk. Check guest in and out of room, answer phone. Answer questions about daily rates, Collect money, handling money, counting money, Charge credit cards, Excel, put guest personal info in the computer, Data Entry, log info on receipts, watch security cameras, Make sure receipts match customers info. Count the drawer start of shift and end of shift. Drop extra cash if any. Make note of everything i do with cash or credit card.

Doordash Driver

DoorDash - Las Vegas, NV

August 2021 to November 2021

Dasher Driver. Picked up food from restaurants and dropped off to customers. Car Service Agent

Las Vegas Airport Van Rental - Las Vegas, NV

June 2021 to August 2021

Serviced vans, Drive vans to test it out to make sure van is running good, paper work on vans make sure everything works inside/out on vans. Make sure van is clean in and out Delivery Driver/Customer Service

LAX Airport Van Rental - Los Angeles, CA

January 2020 to May 2021

On call. Drove and Dropped off shuttle vans to Las Vegas van rental place. Customer service. Answer phone calls. Call out to customers. Book reservations. Data entry. Customer Service Team Member

Czar Marketing - Las Vegas, NV

September 2018 to December 2018

Telemarketing, answer phones, read a script, sold vacations, pull credit cards, data entry, answer questions, resolve problems with credit card issues Education

High school or equivalent

Carson High School - Carson, CA

September 1997 to June 2001

Skills

• Customer Service (5 years)

• Data Entry (5 years)

• Excel (3 years)

• Typing (5 years)

• Word (3 years)

• Telemarketing (5 years)

• Cold Calling (5 years)

• Outbound Sales (5 years)

• Delivery Driver Experience (2 years)

• Front Desk (2 years)

• Guest Services (2 years)

• Cash handling

Assessments

Customer service — Familiar

December 2021

Identifying and resolving common customer issues

Full results: Familiar

Workplace safety — Completed

June 2021

Using safe practices at work

Full results: Completed

Delivery driver — Completed

December 2021

Interpreting instructions or signs and solving problems Full results: Completed

Work style: Reliability — Highly Proficient

December 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient

Following directions — Completed

June 2021

Following multi-step instructions

Full results: Completed

Call center customer service — Familiar

January 2022

Demonstrating customer service skills in a call center setting Full results: Familiar

Attention to detail — Completed

May 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Completed

Customer focus & orientation — Completed

December 2021

Responding to customer situations with sensitivity Full results: Completed

Front desk agent (hotel) — Expert

March 2022

Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Expert

Work style: Reliability — Highly Proficient

December 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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