Virtual Assistant Customer Service

Kayla D. Mckenzie

Cover Letter & Resume

To whom this may concern,

I have an exceptional work ethic and natural ability to communicate and be trusted by others. I am naturally accustomed to customer service priorities and I learn fast when it comes to technology and problem-solving. I have prominent and note-worthy writing, public speaking, research & organizational skills, and so much more in the fields of Project Management and English literature. I want more training in data entry of all sorts, and maintaining something structured and steady for the next year or two. I have experience doing freelance work while I was studying abroad in Mexico. Recently I have gained experience in copywriting and bookkeeping for small businesses. I would love the opportunity to do this on a more formal level with your brand. I absolutely believe in investing in certifications, and additional coaching. However, as a young student, I am improving and building on a variety of skill sets as I feel called, and have the opportunity to do so. I hope that my application finds you well, and I am given a chance to provide and take care of myself with a disciplined and compassionate outlook while offering exceptional service and aid to others. I’m all for brightening someone’s day. Thank you!

About me, and my metaphysical knowledge:

If Astrology is a qualifier for you, I am a “Gemini Sun, Virgo Moon, and Capricorn Rising, Mars and Midheaven in Libra. 6/1 Self-Projected Projector.” It is important for me to work in an environment that is nourishing, inspiring, and aligns with my values. I am very passionate about Spirituality (Knowing Thyself) and the Healing (overcoming separation through unity) that coincides with that. I am studious in the realms of Sacred Sexuality, Environmental Sustainability, Health & Herbalism, Yoga (Kundalini & Tantric), and Occult Sciences (study of symbols, matters of the subconscious, and the “taboo”. Attributed to my 8th house stellium.) I am incredibly passionate about Meditation, its various forms, and its benefits. My work stems from my perspective of using meditation as a ritual. Currently, I design and share meditations & methodologies as a function of divination incorporating various concepts such as psychology, yogic breathwork, philosophical concepts

(existentialism, absurdity, stoicism), and astrology into the mix. I am self-taught in my areas of expertise. I take inspiration, I do my research, visualize, channel, and then I allow the Universe to put me in the field for first-hand experience. Thank You. SAT NAM

Kayla D. Mckenzie 404-***-****)

*********@*****.***

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SUMMARY

Gifted and dextrous, a young lady with a creative vision for improvement and attention to detail. I am result-driven; o ering prime and helpful organizational skills and tips. I am an entry-level independent contractor as a Virtual Assistant and Project Manager. However, I know that life has given me the natural skills and experience I need to grow on a professional level. I am naturally keen on helping others and materializing concepts and ideas. I am intuitive, naturally charismatic, and most eminently - AUTHENTIC. It’s a priority for me to maneuver life with honor. I hope to be a great addition to your team as we can be each other’s not-so-secret, secret weapon to success. EXPERIENCE

-Freelance Virtual Assistant

April 2021- Current

Responsibilities:

•Social Media updates•Invoices •Copywriting • Manage Email Accounts •

•Canva Edits •Appointment Scheduling • Document Filing & Organization•

-Soma Intimates, Ashford Dunwoody & Norcross, Georgia 30346 - SALES LEAD May 2018- November 2020

Responsibilities

● Bra Fit Certified.

● Key Holder.

● Greet customers and be the face of the store,

● Lead sales to associates, manage associates and the store with day-to-day and big picture tasks.

● Upsell, cashier, daily/weekly/monthly sales goals.

● Style Customers for various occasions.

-Grace 1720, Norcross, Georgia, 30092- HOSTESS

Jan 2019- April 2019

Responsibilities:

● Check-in/ out guests.

● Seat and set up tables.

● Greet Guests

● Manage multiple tables with more than 2 parties.

● E cient delivery and service

● Excellent memory.

● Book reservations and parties.

● Face of the restaurant.

-Nuts n Berries, Brookhaven, Georgia, 30319 -TEAM MEMBER/ CONSULTANT September 2017- May 2018

Responsibilities:

•Cashier •Conducting business with vendors

• Inventory •Wide range of knowledge on holistic health. SKILLS & ATTRIBUTES

● Adaptable

● Energetic

● Friendly and Charismatic

● Exceptional at Public Speaking

● Responsible

● Prompt problem-solving

● Growth Mindset

● Attentive Customer Service

● Proficient Writing/Typing Skills

● Canva

● Mail Chimp

● Etsy Setup

● Creative Vision

● Stellar Organization Skills

● Time-Management

● Microsoft O ce & Google Suite

● Beginner Bookkeeping

● Tarot Reader (3yrss)

● Extensive Astrology Reports (3 yrs)

● Automatic Writing

● Meditation Consultant

● Kundalini Yoga Student

AWARDS

*Scholarships from Peach State and Oglethorpe

University.

*Superior Ratings in Solo and Ensemble for

Strings (Violist)

*Gold medal in Speech at Georgia Academic

Decathlon 2015 and 2016 Competition

*Silver medal in Interview at Georgia Academic

Decathlon 2016

• Heavy lifting •Working the floor •Key Holder•

EDUCATION

Berkmar High School, Lilburn, Georgia, 30047

Honorary Graduate Diploma

August 2014 - May 2017

Oglethorpe University, Brookhaven, Georgia,30319

August 2017-December 2018

Georgia Gwinnett College, Lawrenceville, Georgia 30043 May 2022 -TBA

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