Center Representative Call
Resume:
Mark Johnson
Lincoln Nebraska *8528
Phone: 402-***-****
************@*****.***
NelNet/ Call center advisor inbound call center handling Customers calling in with student loans answering questions and making suggestions about different possibilities to consider. January 16th 2019 – March 8th 2022
Ritchie Brothers/ Inbound and outbound call center representative speaking with possible customers suggesting items they need to consider depending on the situation and leading them to the right auction sites on line and helping them make bids on equipment.
Company left town with this department having offices in Texas and California. 2015- 2017
Time Warner Cable inbound sales and retention supervisor supervised 13 inbound sales and 6 retention agents and 1 lead also supervised Telemarketing department prior to this. Employed from 2000 – 2014
Grew both departments to being number 1 or 2 in the country in both departments was offered a position in Milwaukee Wisconsin, did not move.
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