**** *.******* **

Orlando, FL *****

347-***-****

adqvo3@r.postjobfree.com

LATOYA FIGUERO

OBJECTIVE

To obtain a position to enhance my customer service skills and expand my scope of professionalism.

EXPERIENCE

WALMART

2020-Present

Position: Customer Service

Duties include, but are not limited to:

Stocking and maintaining shelves according to proper level.

Performed research on new products that will benefit the company and fellow employees to achieve maximum efficiency and receive utmost customer satisfaction

Cash Handling

Reported all unsafe activities, situations, and potential hazards to immediate supervisors for the betterment of staff and company.

Constantly achieved 100% in regards to customer satisfaction

MCDONALDS

2014-2015

Position: Crew Worker

Duties include, but are not limited to:

Ensure food is properly handled and stored

Front end cashier /cash handling

Ensure areas were clean and free and kept up to company standards

with emphasis on customer satisfaction.

Handing all customer service related issues using superior professionalism and in accordance with the company’s policy and procedures.

Operated electronic POS (point-of-sale) using all forms of currency (cash, cards, check, etc.)

Maintained aesthetics of store ensuring that the exterior and interior of the store was above standard by delegating duties to achieve this goal.

Child Care

2012-2014

Manage and oversee children activities in absence of parents.

Design and create ideas to keep the children active and engaged.

Maintain a safe and healthy environment for the children in all aspects.

Ensure only authorized visitors entered premises in absence of parents .

EDUCATION

BOYS AND GIRLS HIGH SCHOOL

Obtained diploma

COMMUNICATION

I am comfortable with communicating efficiently and clearly to customers, staff, etc while maintain a friendly environment. Also comfortable with handling difficult and stressful situations where resolutions are necessary.

LEADERSHIP

I’ve used this experience and knowledge to maintain a positive team morale while implementing and enforcing the necessary policies and procedures.

REFERENCES

WILL PROVIDE REFERENCES IF NECESSARY

Contact this candidate