**-**-****

Nationality

Sri Lankan

Triq misrah, il-Barrieri, Barbara

Buildings, Flat 2

+356-********

adquai@r.postjobfree.com

mohomed.arshad7

MOHOMED ARSHAD

HAMOOD PACKEER

ABOUT ME

I am an enthusiastic, self-motivated,

reliable, responsible and hard-working

person. I am mature team worker and

adaptable to all challenging situations.

I am able to work well both in a team

environment as well as using own

initiative. I am able to work well under

Pressure and adhere to strict deadlines.

Date of Birth

EXECUTIVE SUMMERY

I am successful in people management and customization emphasis. High energy manager successful in building and motivation dynamic team. Motivated administration skilled at building strong working relationships with fellow staff, supervisors and community members. Initiative-standard operation procedures to maximize people competencies as I always strive learning organization module. Accomplished manager with extensive experience in front of house and back of house operations. Yet I am flexible in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that enhance the growth of organization.

HIGHLIGHTS

Team Leadership Operations Management

Staff Development Organizing Skills

Cross-Culture Communication Complex Complain Solving Supervision and Training Analytical Skill

WORK EXPERIENCE

Assistant Chef

Wings Box Malta (12/2021 – Present)

• Assisting the Cook in food preparation activities, such as cleaning, cutting, chopping and peeling food ingredients.

• Cleaning and sanitising the food preparation areas based on company and industry hygiene codes and health and safety standards.

• Washing, disinfecting and properly storing cooking and kitchen utensils and equipment.

• Buying, weighing and storing ingredients and food supplies.

• Operating a variety of kitchen appliances and instruments including cutters, knives, mixers and ovens. - Managing inventory, unloading supplies and organising the storeroom

Head Concierge

Zulal Wellness Resort (Pre-Opening) 08/2020 – 11/2021 Responsibilities

• Oversee the operation of concierge desk operation

• Monitoring trends in transport reservations, customer concerns, etc

• Evaluating the performance of concierge staff

• Overseeing staff levels and schedules • Understanding hotel procedures and policies.

• Communicating with management regarding employee and guest service issues

• Preparing report of any vehicle incidents such as automobile accidents and maintenance

• Preparing monthly report and accruals of transportation service and valet service

• Preparing summery report of request for maintenance evaluation and completion of resort vehicles and club cars.

• Maintain a work environment of cleanliness and organization

• Ensure the guest rooms are clean and inspected prior to arrival.

• Preparing monthly payroll report of the concierge department Concierge Supervisor

Mondrian Doha Hotel (Pre-Opening) 09/2019 – 03/2020 Responsibilities

oversee the operations of concierge desk and manage the concierge team, also interact directly with guest to answer their questions, provide information about local attractions, and offer reservation services.

Concierge Agent

Mondrian Doha Hotel (Pre-Opening) 08/2018 – 09 / 2019 Bellman

Mondrian Doha Hotel (Pre-Opening) 01/2017 – 08/2018 Service Crew

Mc Donald’s fast-food restaurant 07/2014 – 07/2016 At Your Service Runner

Renaissance Hotel, Courtyard by Marriott 10/2012 – 01/2013 Executive Operation

Aegis Lanka (PVT) LTD 05/2011 – 12/2011

EDUCATION

Zahira College Colombo

GCE Examination O/L – 2009 Passed in 6 Subjects

CERTIFICATION

IDM Institution

A+ Computer Hardware and Networking Certification 01/2009 British Informatics of Computer Technology

successfully complete the Spoken English with Grammar 01/2011 ACHIEVEMENTS

Nominated as team member of the month (Front of House) January 2020 – Mondrian Doha Hotel Nominated as team member of the month (Front of House) July 2020 – Mondrian Doha Hotel ADDITIONAL SKILLS

Microsoft Office

Opera Hospitality System

Oasys - Staff Attendance and Time Management system Hotsos

Nuvola

QMS

EXTRA-CURRICULAR ACTIVITIES

Member of school cricket team Member of school scout team LANGUAGE

Sinhala - Native English - Fluent

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