Travel Agent Hobby Lobby
Resume:
ELIZABETH A. SABA
Tracy, CA. 995377
Cell 586-***-****
********@*****.***
SUMMARY
My warm, extroverted personality, desire to learn, and being a team player has always helped me to excel at all I do. I have experience in numerous occupational settings as well as office relocation; moving from Michigan to the Bay Area of California. EDUCATION
Oakland University / Macomb Community College Sept. 2009 to May 2014
*Attended through the M to O program
*Liberal Arts Curriculum
*Two years in French
Henry Ford II High School Sept. 2005 to June 2009
* Four years Varsity Softball
*Four years in French
PROGRAM EXPERIENCE
*Excel training course
*Microsoft software
*IdeaBlade
*DevExpress Interface
*Proficient in Microsoft Word
*NetStar5 - Daimler
WORK EXPERIENCE
Mercedes Benz of Pleasanton April 2018 to Present
Business Development Center
*Take all incoming phone calls for the Service department
*Schedule all service appointments
*Provide answers and assistance for clients’ questions & concerns on their vehicles
*Provide pricing & availability on parts and labor
*Provide estimates & quotes on services and/or repairs
*Listen to problems clients may have, and determine the best solutions to resolve them Reception
*Check in guests for Service appointments
*Schedule Service appointments
*Mediate between Service Advisors and Clients
*Take payments for services performed on vehicles
Benesys, Inc. September 2014 to January 2018
Contributions Clerk - Sept. 2014 through May 2015
*File documents and files
*Process and distribute mail
*Make copies
Retirement Services Representative - May 2015 through October 2016
*Handle up to 100 phone calls per day assisting Union members inquiring about retirement benefits
*Print, copy, and stock high volume of applications
*Send and receive faxes
Pension Coordinator - November 2017 to January 2018
*Generate applications
*Make and receive phone calls on a daily basis to Union members
*Process paperwork from members applying for their pension or annuity benefits
*Generate and distribute checks of benefit payments for Union members National Health Plans April 2013 to May 2014
Processing Center
* Prepared applications
* Assisted sales agents in processing forms and leads
*Processed insurance claims
Villa Bella Senior Living May 2012 to September 2012 Certified Nurse Assistant
*Provide care for Residents
Jimmy John’s Gourmet Subs April 2011 to April 2013
*Cashier
*Prepare sandwiches
*Delivery
Hobby Lobby November 2010 to November 2011
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*Cashier
*Inventory check-in
*Stock shelves and maintain selling area
Windemere Park Assisted Living Facility. April 2009 to June 2010
* Responsible for serving food to residents
* Clean-up and kitchen maintenance
* Provided care for the elderly residents
REFERENCES
Laura Stack
In-House Accounting Supervisor at Benesys, Inc.
Antoinette Scavo
Travel Agent at CCRA Travel Commerce Network
Greg Bruner
Private Contracting Consultant
Richard Supanich
Acct. Mgr. at National Steel Co.
Richard Dziuda
Manager at Ryder Transport Co.
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