Communication Specialist Assistant Manager
Resume:
Profile
Goal oriented, client focused professional seeking success, growth and development.
Skills
Student mentality, management & leadership, event coordinating, budgeting, inventory management, elevator pitching, teaching & retraining
Experience
Account Manager, Global Visions Concepts — November 2017
•Conducting 7-10 second round interviews weekly and selecting the best candidates for the position
•Training and retraining using creative approaches to reinforce proven marketing systems
•Coordinating events, tracking and managing inventory, consistently meeting and exceeding sales goals while protecting and upholding the integrity of the clients
Communication Specialist, Navex Global — December 2016
•Engaged each reporter with the utmost honor, care and concern while instilling confidence that their information would be handled appropriately and that their experience mattered.
•Answered calls in a timely manner and followed the proper prescribed greeting for all clients while exercising a high degree of good judgment to ensure a caller’s needs were met.
•Ensured all key questions required to establish a report detailing the reporter’s experience were captured with extra attention given to ensure quality and accuracy of report details
Assistant Manager, Jimmy John’s — July 2014 — November 2016
•Delegated and was responsible for the ordering, receipt, storage and issuing of all food, labor, equipment, cleaning, and paper supplies for the unit to ensure a minimum loss from waste or theft.
•Assisted in the supervision of the preparation, sales, and service of food while routing deliveries to maximize delivery business and speed
•Completed daily and weekly paperwork and audited previous shift’s systems and procedures for 100% integrity and completeness
Education
University of Georgia — M.M. 2015
Augusta State University — B.A. 2012
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BRANDEN ROLLEN
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