Sales Associate Production Supervisor

ZANDRA D. CARTER

**** **** ***** ***.*** Atlanta, Ga 30349 C: 404-***-**** *******@*****.***

PROFESSIONAL SUMMARY

Proactive and devoted manager adept at collaborating closely with the manager/executive and assuming

responsibilities of managing daily activities, directing operations and supervising staff in order to assist in

firm's aspirations, short term initiatives and long term goals and objectives

SKILLS

Ability to manage multiple-tasks

Excellent written/verbal communication skills

Strong decision-making skills

Ability to lead a team

Microsoft office

Trusted key holder

Creative problem solver

Quick learner

Credit card processing

Cash flow management

WORK HISTORY

Assistant Manager, 11/2012 to Current

TME ENTERPRISE – Atlanta, GA

Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that

food is prepared and presented in an acceptable manner.

Count money and make bank deposits.

Investigate and resolve complaints regarding food quality, and service.

Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality

and quantity.

Organize and direct worker training programs; resolve personnel problems.

Greet customers entering the store to ascertain what each customer wanted or needed.

Described product to customers and accurately explained details and care of merchandise.

Earned management trust by serving as key holder, responsibly opening and closing store.

Sales Associate, 05/2010 to 12/2011

FOOD LION – Dallas, Ga

Greeting each customer with a smile

Accurately operating cash register

Assuring work area is neat at all times

Assisting customers with their shopping trip

Organizing and putting away inventory.

Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.

Processed credit cards, checks, gift cards and coupons.

Collected empty carts and returned to the store.

Production Supervisor, 03/2006 to 11/2012

COMPASS GROUP – Dallas, GA

Assisting with prep and preparations of daily meals for clients as well as special diets.

Handling of customer concerns and complaints with tact and sensitivity.

Supervise the preventive maintain and upkeep of equipment making sure inventory is ordered, organized and presentable.

Ensure compliance with all facility policies and health department regulations.

Completing, faxing and filing of documentation in a timely manner.

Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control

guidelines.

Managed kitchen staff by recruiting, selecting, hiring, orienting, training, assigning, scheduling,

supervising, evaluating and enforcing discipline when necessary.

Properly labeled and stored all raw food ingredients including produce, meat, fish, poultry, dairy and dry

goods in the appropriate storage room, walk-in refrigerator, freezer or cooler.

Changed and sanitized all cutting boards, benches and surfaces when beginning a new task to avoid

cross-contamination.

Cooked and served food and meals in accordance with planned menus, diet plans, recipes, portions,

temperature control procedures and facility policies.

EDUCATION

High School Diploma: 2004

Hiram High School - Hiram, GA

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