MERCEDES MARTILLO-ZAPATA
** ********** ******, ********* ** · 201-***-****
*******@*****.*** · www.linkedin.com/in/mercedes-martillo
OBJECTIVE
A focused, detailed-oriented, and accomplished Clinical Research Professional with over 12+ years of experience facilitating the effective development and execution of essential clinical research programs across influential medical organizations. Possesses in-depth knowledge of rules and regulations, the IRB approval process, ability to collaborate with numerous departments to ensure effectiveness/compliance. Ample experience in Research involving wide range of Phase I-IV clinical trials medical, biologics, cosmetics, and investigational devices. Fluent in English and Spanish. Currently studying to obtain a Nursing degree.
SUMMARY
I am passionate about Research, and year over years I continue to find ways to increase my experience and education so I can help sites run efficient studies that will ultimately benefit vulnerable patients.
I have overseen hundreds of studies from Phase I to IV, in different therapeutic areas, from general medicine to Oncology, with a different kind of complexity, and with each of them, I have obtained the skills and expertise to manage and handle trials from start-up to close-out.
I possess strong interpersonal skills in managing day-to-day relationships with sites, sponsors, CROs, and the research team.
Every day I develop business plans, timelines, budgets, and contracts for research.
I create training and work on the improvement of the research operation for my company.
I work well independently and strive to provide the best performance, I recognize that successful clinical research requires constant collaboration and teamwork.
Managing clinical trials requires me to wear different hats which can include the oversight of clinical data, regulatory affairs, quality assurance, evaluation of staff and vendor performance.
I have the expertise and knowledge of GCP/ICH guidelines, local and federal regulations. Experience working on international studies which are required an understanding of the different regulatory construct.
EXPERIENCE
REGIONAL CANCER CARE ASSOCIATES LLC / RCCA MD LLC
05/2018 - Present
Hackensack, NJ / Director Clinical Research
Oncology trials, Phase I - IV
Oversee and be responsible for the day-to-day operations of the research department for the
entire network.
Continuously evaluates research program compliance, quality, and effectiveness identifies and
develops opportunities for improvement that provide greater value for stakeholders.
Develop study specific training documents.
Directing and implementing Clinical research plans and programs according to established
design principles.
Directs an effective system of marketing and communication across RCCA, the research
community, and key stakeholders, to build and promote a positive image of sponsored research.
Encourages expanded participation from existing physician investigators through action oriented
and expert support and helps to inspire and support new investigators in the sponsored research program.
Leads process improvement and organizational change initiatives toward program Optimization.
Maintain current knowledge of relevant regulations, including proposed and final rules.
Manage CRO’s and other vendors; monitoring and audit activities to ensure studies
compliance with GCP/ICH guidelines.
Organizes and structures RCCA research administrative services to expand the capacity of the
research program with a focus on increasing and diversifying sources of revenue and financial
support.
Participate in the development of the implementation of clinical trial documents.
Review and approval of study budget. Work with financial managers in the reporting and
accounting of the Research program fund.
Review and negotiate CDA and CTA for clinical studies.
Conduct quarterly performance reviews and continuous employee development.
Conducts site assessments visits to ensure research sites are implementing the study per the
protocol and to provide guidance for operational management.
Develop and lead the personal and professional development programs of clinical team
Personnel.
Develops and maintains a network of clinical and scientific contacts.
Identifies operational, logistical, and regulatory challenges related to the conduct of clinical
trials and acts as a leader in overseeing their resolution.
Proactively engages senior clinical management in program risk discussions and provides well thought out solutions to issues.
Provide a leadership role in developing, implementing, and evaluating the conduct of studies.
Provides in-service training and serves as a resource to other clinical personnel including
physicians, nurses, research coordinators, pharmacists, and other allied health professionals regarding clinical trials, protocols, GCP guidelines, federal regulations, and site SOPs.
Responsible for the recruitment and oversight of coordinator staff as well as ensure that the staff has completed mandatory training in a timely manner.
Develops and oversees a program specific onboarding and orientation process and participates in annual performance.
Evaluations and competency assessments of research staff.
Working with regulatory issues and the broader organization.
Travel to sites to create a working plan and implement a platform for new clinical research
Trials.
Responsible for leading Research Associates and Research Assistants in the day-to-day tasks
associated with identifying potential participants, scheduling screening and enrollment,
obtaining consent, administering measurement protocols, and ensuring participant retention.
Assist with the development and management of research subcontracts.
Assists Management with Business Development efforts.
Developing simple user interfaces for data entry, workflow management and querying.
Provides guidance to lower level personnel involved in planning, implementation and
evaluation of clinical studies.
Develop Training content for new personnel.
Arranging on-site visits and logistics.
Assists in evaluation of vendor performance during conduct of the study.
Conducting study site feasibility assessments and qualification visits.
Monitoring team performance against contract, customer expectations, and project baselines.
Serving as the primary project contact with the Sponsor (Customer).
UNIVERSITY OF CHICAGO
05/2021 - Present
Remote / Teaching Assistant (Bilingual)
Clinical Trials Program
Assist faculty with such tasks as lectures, data entry, exams, and tutoring
Being responsible for an entire undergraduate course
Observe other teacher lectures in the department and assist in writing supplementary lecture notes, answer keys and visual aids
Develop, write and proctor examinations, and then record and post grades outside the class location and online
Assist students with course material during office hours, and answer emails from students to ensure proper understanding of the course material
Serve as the administrator for the course discussion thread online and update the online course page with current due dates, assignments and class hours to make sure everyone has access to updated information
Acquire all materials needed for course instruction, including textbooks and various supplies to make sure instruction can fully proceed
HACKENSACK MERIDIAN HEALTH
01/2018 – 05/2018
Hackensack, NJ / Research Project Coordinator
Clinical Studies for the Center for Cancer Prevention and Control
Oversee and be responsible for the day-to-day operations of an assigned research project.
Responsible for leading Research Associates and Research Assistants in the day-to-day tasks
associated with identifying potential participants, scheduling screening and enrollment,
obtaining consent, administering measurement protocols, and ensuring participant retention.
Assists the principal investigator in developing the protocol budget, in collaboration with
Research Administration and the Grants and Contracts offices. Work with grant managers and
other financial managers in the reporting and accounting of these funds.
Develop and lead the personal and professional development programs of clinical team
Personnel.
Identifies operational, logistical, and regulatory challenges related to the conduct of clinical
trials and acts as a leader in overseeing their resolution.
TKL RESEARCH INC.
04/2015 – 05/2017
Fair Lawn, NJ / Senior Clinical Research Coordinator/ Project Manager
Dermatology, General medicine, Ophthalmology studies, Phase I - IV
Coordinate all clinical research activities with moderate supervision.
Responsible for overseeing and leading the work of the clinical research assistants, clinical
assistants, and lab technicians.
Responsible to train clinical staff, including Principal and Sub-Investigators on Study Protocols.
Responsible for planning and maintaining work systems, procedures, and policies that enable
and encourage the optimum performance of its people and other resources within the research.
Coordinates and administers research study associated activities.
Assists in project planning, and ensures that pre-established work scope, study protocol, and
regulatory requirements are followed.
Coordinate clinical studies from start-up to close-up.
Recruits and coordinates research subjects, as appropriate, and serves as principal administrative liaison for the project
Oversees and coordinates the provision of administrative and staff services to direct the investigators; develops and maintains recordkeeping systems and procedures.
Coordinate with data management related activities in the network.
Assists Management with Business Development efforts.
Identifies quality and performance improvement opportunities and collaborates with staff in
the development of action plans to improve quality.
SADICK RESEARCH GROUP
04/2014 – 04/2015
New York, NY / Clinical Research Manager
Dermatology; Phase II - IV
Supervise and mentor the Clinical Research Coordinators, Clinical Assistants, Medical Assistants and lab Technicians in conducting the Clinical Trials.
Ensure that all regulations and guidelines are being met.
Provide support, coordination, and leadership for drug/device studies that may involve
industry-sponsored Phase II, III, and IV clinical trials, government-funded clinical research,
and investigator-initiated clinical trials.
Ensure smooth, accurate progress of clinical studies from the planning and approval stages
through study completion and post-study closure.
Prepare documentation for submission for review by the Institutional Review Board (IRB).
Recruit and screen study participants, coordinate their clinical treatment and follow-up care,
and help facilitate their continued participation.
Abstract data from medical records and other sources; collect, submit and maintain study data
and regulatory documents.
Develop and ensure compliance with study protocols; and participate in the planning,
development, and budgeting for clinical studies.
Assists the principal investigator in preparing manuscripts for publication.
Conduct quarterly performance reviews and continuous employee development.
Identifies operational, logistical, and regulatory challenges related to the conduct of clinical
trials and acts as a leader in overseeing their resolution.
Responsible for the recruitment and oversight of coordinator staff as well as ensures that staff
has completed mandatory training in a timely manner.
Develops and oversees a program specific on-boarding and orientation process and participates in annual performance evaluations and competency assessments of research staff.
CAREPOINT HEALTH RESEARCH INSTITUTE
02/2013 – 03/2014
Jersey City, NJ // Senior Research Clinical Coordinator
Oncology, Cardiology, Endocrinology, Ophthalmology, Infections Diseases, Psychiatry,
Gynecology, General Medicine; Phase II-IV
Participated in the planning, implementation, and overall direction of clinical research
projects conducted on behalf of sponsors.
Performed study procedures to generate, evaluate, review and record study data, to transcribe
source data to the case report forms.
Liaise with sponsor personnel.
Maintain a high level of professional expertise through familiarity with the study protocol,
investigator's brochure, and related study materials, and to participate in project team meetings.
Develop budgets, prepared and submitted proposals to sponsors.
Review and negotiate Clinical Trial Contracts.
Assist the principal investigator in conducting clinical studies in compliance with applicable
regulations and GCP guidelines.
Assist with training of CRCs and other study personnel.
Creation and implementation of Research SOPs.
FRONTAGE LABORATORIES
07/2007 – 11/2012
Hackensack, NJ // Clinical Research Coordinator/ Medical Assistant
Participate in more than 100 Bioequivalence, Phase I and II studies
Responsible for working under the guidance of the Principal Investigator and Sub-Investigators, operations manager, and clinical research coordinators.
Participate in the planning, implementation, and overall direction of clinical research projects
conducted on behalf of sponsors at the Frontage Clinical Research Center.
Required to perform study procedures, to generate, evaluate, review and record study data, to
transcribe source data to case report forms.
Liaise with sponsor personnel, to maintain a high level of professional expertise through
familiarity with the study protocol, investigator's brochure, and related study materials, and to
participate in project team meetings.
Assisted the principal investigator in conducting clinical studies in compliance with applicable
regulations and GCP guidelines.
Assist in submissions and notifications to Ethics Committees and Regulatory Authorities.
Assist with the management of study supplies and organize shipments.
Assists in survey development, response tracking, data requests, prepares study materials, and
ensures protocol adherence.
Create Study related template documents.
Create, update, track, and maintain study-specific trial management files, tools, and systems.
Demonstrate attention to detail.
Ensure compliance with SOPs, FDA, ICH, and GCP regulations for clinical conduct in all
aspects of daily work.
Perform other administrative duties as assigned by management.
Provide clinical support for projects according to Standard Operating Procedures, ICH
Guidelines and GCP.
Update and maintain Clinical Development protocol number tracking log.
Works as part of the research team to provide support in coordinating the day to day activities
in the Department of Research.
EDUCATION AND MEMBERSHIP
PASSAIC COUNTY COMMUNITY COLLEGE
Nursing (In Progress)
2017 – 2020
ASSOCIATION OF CLINICAL RESEARCH PROFESSIONALS
Certified Clinical Research Coordinator
2013 – Present
Board Member – Content Committee
2021- Present
THE SOCIETY OF CLINICAL RESEARCH ASSOCIATES
Certified Clinical Research Professional
2012 – 2018
NATIONAL HEALTH ASSOCIATION
Clinical Certified Medical Assistant
2010 – 2019
FLIGHT SAFETY INTERNATIONAL ACADEMY
Air traffic Controller and Aircraft Dispatcher (Graduate)
2006 – 2008
VAUGHN COLLEGE OF AERONAUTICS
Aeronautics
2004 – 2006
SKILLS
Ability to attend to detail and be precise with the ability to work independently, exercising
judgment in establishing priorities.
Ability to prioritize quickly and appropriately.
Demonstrated strong attention to detail and ability to adhere to project deadlines.
Excellent organizational skills and attention to detail in maintaining accurate, retrievable records.
Knowledge of and ability to adhere to good clinical practices (GCP).
Strong leadership skills (scientific and business) and proven ability to coordinate and lead local and regional teams to high performance.
Strong project management skills.
Knowledge of Clinical Development Process
Ability to resolve routine issues effectively and independently.
Ability to multi-task and manage several projects in parallel, paying attention to detail.
Demonstrated ability to evaluate medical research data and proficient knowledge of medical terminology.
Project management experience including the ability to prioritize, plan & evaluate deliverables.
SPONSORS/CRO EXPERIENCE
Amarex Clinical Research
AstraZeneca
Axis Clinicals
BioProtect
Bristol-Myers Squibb
CCORN
Celgene
DFCI Harvard
Epizyme
Genentech
GSK
Incyte
IQVIA
Janssen
Merck
Mirati
Natera
Bayer
Boehringer Ingelheim Pharmaceuticals
Cartesian
Notable Labs
Optimal
Precision Cancer Research
Pharmatech/Caris
Rhizen Pharmaceuticals
Rigel
Sanofi
SecuraBio
Syneos
Tempus
Tersera
TG Therapeutics
Abbvie
Agios Pharmaceuticals
Amgen
Armo
Astellas
Astex
Tesaro
Astex
Bayer
Boehringer Ingelheim Pharmaceuticals
Cartesian Daiichi
Exelixis
Gilead
ICON
Ipsen
Elly Lilly
Novella
OncoTherapeutics
Parexel
Pfizer
PRA Health
Procure
PSI
Roche
Seattle Genetics
Shire