Customer Service Representative

Career Portfolio provided by Nexxt

Lisa Torrence

Customer service

Waterbury, CT 06706

Job Function: Other, Customer Service, Sales & Sales Management

Highest Education: High School Diploma

Portfolio: https://www.nexxt.com/p/D2E6F0F0-1333-4C3B-9044-3949A7E3DBF1 Resume

Career Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Focused customer relations professional skilled in lead generation, customer relationship development and sales. Accomplished in providing unsurpassed support to demanding customers. Offering experience in related roles, as well as passion for improving service delivery, enhancing knowledge and exceeding expectations. Customer Service Representative bringing top-notch skills in oral and written communication, active listening, and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Motivated Job Title of Number years which thrives in fast-paced environments. Works independently, with minimal supervision, and pitch in to complete tasks. Demonstrated consistently strong work ethic and adherence to company policy and procedures,

Work Experience

Customer service representative/sales

R & P Logistic, Las Vegas, NV

Jul '18 - Feb '19 (7 Months)

Manual call 150 - 200 clients & potential clients. Had to be built a closeness with clients.

Became sales supervisor in 45 days after hire

Customer service representative/sales

Singular Solutions, Las Vegas, NV

Nov '17 - Jul '18 (8 Months)

Automatic dialer ; 150 - 300 clients. / customers for telephone service or receive a lower phone rate or service Survey

V.R.I. Research, Las Vegas, NV

Apr '18 - May '18 (1 Month)

Call center: Calling registered voters on issues for state & county Automatic dialer

Telemarketer/Sales

Double digit cover sports, Las Vegas, NV

Lisa Torrence

Aug '17 - Mar '18 (7 Months)

Manual dial 125 - 200 clients & potential clients daily Sports betting company

Telemarketer / Sales

Sellers Network, Las Vegas, NV

Education

High School Diploma (COMPLETED '79) Basic business Esparonza high, Elsinore Ca

Sep '78 - Jun '79

GPA: 4.00

Skills

Bound with clients

(Advanced) 7 to 8 Years

Telemarketing/Call center

(Intermediate) 7 to 8 Years

Handle inbound & outbound calls Auto dial & manual dialing (150 - 200 daily) Great relations with customers Been supervisor for call center of 50 plus employees

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