Black Hills Customer Service
Resume:
MEGAN JACKSON
Rapid City, SD *****
*************@*****.***
Authorized to work in the US for any employer
Direct Support Professional (DSP)
Black Hills Works - Rapid City, SD
January 2020 to Present
Working directly with people with intellectual and physical disabilities with assisting the individuals to become more independent and to go out into the community with the least restrictive environment. Also preparing daily meals and daily hygiene with each individual that is needed assistance. Also building a strong relationship with each individual that I come in contact with and support there life decisions.
Teacher/ Support Specialist
Leap 2 Learn Educational Childcare - Rapid City, SD May 2018 to Present
Supervise, educate, and inspire children every day. Very young children need an enormous amount of care and attention to learn and develop appropriately. I looked after children, help them to learn and socialize, and supervise their play and activities.Also, making sure that all children have proper hygiene and needs such as, diaper changes every 2 hours and after nap time. Routine hygiene, washing hands before and after meals, and most importantly making sure all the children are safe.
Youth Care Worker
Wellfully - Rapid City, SD
July 2017 to May 2018
Make sure their is security for all participants/clients and provide mentorship to youth care. Organize daily schedules and make sure we are on schedule at all times. Monitor resident requirements and analyze all physical and emotional needs to all of the youth. Lastly, document and give daily report to counselors and other staff (huddle). Front Desk Associate
SpringHill Suites by Marriott - Deadwood, SD
September 2015 to February 2016
Check in and out guests, give guests my full attention, answer incoming calls for reservations, assists guests with their needs in their rooms, clean lobby and desk area, assist with breakfast. CNA - Certified Nursing Assistant
Golden Living Center Meadowbrook - Rapid City, SD
September 2014 to April 2015
WORK EXPERIENCE
Daily living needs to residents, such as bath, dressing, feeding, transfer to and from bed to wheelchair, and make sure they have 100% care, chart the residents daily bowels and urine out take, and chart daily routines of each resident that i am assisting.
Crew Member/Cashier
Taco John's - Sturgis, SD
April 2012 to September 2014
Assisted customers, took food orders, made food orders for customers, used great customer service Associates in Applied Health Science in Applied Health Science Black Hills State University - Spearfish, SD
August 2014 to April 2017
College Prep
Sturgis Brown High School - Sturgis, SD
2010 to 2014
Microsoft Office, Interenet Access, Social Media (10 years), Customer Service (10 years) (10+ years) Customer Service
Direct Support
Customer Support
Developmental Disabilities Experience
Childcare
Meal Preparation
Autism Experience
Medical Terminology
Autism Experience
Childcare
Developmental Disabilities Experience
Meal Preparation
Medication Administration
Mentoring
Teaching
Medical Terminology
EDUCATION
SKILLS
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CPR
Nursing Aide Skills — Proficient
January 2020
Measures a candidate’s ability to provide nursing aid to patients using knowledge of relevant equipment and procedures. Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
CERTIFICATIONS AND LICENSES
ASSESSMENTS
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