Medical Assistant Care Representative
Resume:
Health care professional as an Certified Nurses Assistant, Medical Assistant and Medical
Shawna Ornelas
Las Vegas, NV 89148
Home: 702-***-****
******.******@*************.***
Professional Summary
Licenses
Certified Nurse Assistant
Certified Medical Assistant
CPR Certified
Skill Highlights
Medical terminology
Feeding assistance
Patient positioning
Tracheotomy care
Foley catheter insertion/removal
OB/GYN experience
Familiarity with disease management
programs
Organizational skills
Wound cleaning/care
Infection control standards
Flow sheet charting
Acute and rehabilitative care
Medical laboratory procedures
Specimen collection/processing
Sterilization techniques
Health and wellness expertise
Urology specialist
Culturally sensitive
Body mechanics knowledge
CPR certification
Venipuncture/blood draw
Extensive medical terminology knowledge
Practiced in sterilization techniques
Flow sheet charting skillfulness
Critical care nursing
Alphabetical/numerical filing mastery
Practiced inpatient and outpatient caregiver
HIPAA compliance
Multi-tasking
Customer service
Office support (phones, faxing, filing)
Excellent verbal communication
Maintains strict confidentiality
Billing and collection procedures expert
Resourceful and reliable worker
Assist in daily living
Vital signs
Glucose check
Communicate accurately and clearly
Maintain quality of care during periods of
decreased or increase of patient load
Demonstrate positive interpersonal
relations dealing with physicians, patients,
families, co-workers and all others in a
professional manner.
Composed and professional demeanor
Professional Experience
May 2007 to Current St. Rose Dominican Hospital
Henderson, Nevada
Certified Nurse Aide/Unit Support/ Care Coordination Assistant/Access Care Representative
Assist patients with healing and recovery after surgery. Recorded patients' medical history, vital
statistics and test results in medical records. Delivered high-quality and compassionate treatment to
indigent and low-income patient community. Ensured HIPAA compliance. Diagnosed and treated
patients with chronic and acute health problems such as MI, arrhythmias, asthma, COPD and
pneumonia. Achieved departmental goals and objectives by instituting new processes
and standards for in-patient care. Accurately documented all elements of nursing assessment,
treatments, medications, discharge instructions and follow-up care. Assisted residents with bathing,
dressing, feeding, lifting and transferring Collected blood, tissue and other laboratory specimens and
prepared them for lab testing .Developed and maintained quality care systems and standards,
including but not limited to, creating and improving medical protocols/guidelines .Provided palliative
care in outpatient settings ranging from assessment to development and implementation of care
plans. Sound, ethical and independent decision-making ability consistent with medical
protocols. Assisted patients with daily functions. Monitored fluid intake and output levels. Measured
urine and delivered specimens to lab. Monitor and record vital signs Report and record observations
of patients conditions. Observe patient response to care. Give enemas, assist with ambulation, range
of motion, turn and position patients. Assist with wound care, colostomy.
October 2000 to Kaiser Permanente Health Group
June 2007 Kamuela, Hawaii
Clinic Receptionist
Prepared for HIPAA and JCAHO reviews, ensuring required brochures and pamphlets were available
to patients in all clinics. Provided patient education. Maintained all confidential personnel files,
licensing and CPR compliance records. Examined patients' insurance coverage, deductibles,
possible insurance carrier payments and remaining balances not covered under their policies when
applicable .Updated patient financial information to guarantee accuracy. Treated all patients, their
families, visitors, peers, staff and providers in a pleasant and courteous manner .Compiled and tracked
outstanding balances owed to medical facilities .Professionally and courteously verified appointment
times with patients. Assisted in the maintenance of medical charts and/or electronic medical record
(filing, Op Reports, test results, home care forms).Prepared patient charts, pre-admissions and
consent forms as necessary .Demonstrated knowledge of HIPAA Privacy and Security Regulations by
appropriately handling patient information .Confirmed patient information, collected copays and verified
insurance. Monitor office supplies. Answer phone calls and schedule patients appointments, fling and
faxing health documents.
November 2002 to Waimea Womens Center
August 2003 Kamuela, Hawaii
Medical Assistant
Treated all patients, their families, visitors, peers, staff and providers in a pleasant and courteous
manner .Professionally and courteously verified appointment times with patients. Assisted in the
maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results,
home care forms).Demonstrated knowledge of HIPAA Privacy and Security Regulations by
appropriately handling patient information. Researched questions and concerns from providers and
provided detailed responses. Provided treatment within scope of practice as defined by state
law .Provided patient education .Recorded patients' medical history, vital statistics and test results in
medical records .Escorted patients to examination rooms and prepared them for physician exams.
Sterilization of instruments, assist in women, health urine collection and testing, ultrasound, pap
smears, consultations.
Education and Training
2007
2005
1998
1999
Professional Career Development Institute
Las Vegas, Nevada
Medical Assistant
Medical Assistant Certificate
West Hawaii Community College
Kailua-Kona, Hawaii
Nursing
Coursework in Nursing
Walla Walla College
Walla Walla, Washington
Nursing
Coursework in Nursing
University of Hawaii at Hilo
Hilo, Hawaii
Nursing
Coursework in Nursing
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