Kingdom of Bahrain
Father NameMuhammad Ziaul haq
Birth yearApril, 1987
To join a progressive organization with requisite authority and scope of responsibility to Contribute positively toward the company and has opportunities to fulfill my career developing needs I am seeking challenging careers that utilize my skills andabilities . I'm a fast learner and always willing to learn new things when it comes to doing my job more effectively and efficiently. I'm a problem solver and I want my task done as quickly as possible.
Computer Sc, Physics, Math’s
Junaid Perfume W.L.L Bahrain (Feb 2016 till to present )
Provide technical assistance and support for incoming queries and issues related to computer
systems, software, and hardware.
Respond to queries either in person or over the phone or remotely.
Installing and configuring computer hardware operating systems and applications.
Monitoring and maintaining computer systems and networks.
Network and the company's program.
Backup of data, email, window and hard drive image using ghost software acronis etc.
Antivirus installation and updating.
Surveillance CCTV camera systems and protection in all company sites.
Troubleshooting system and network problems and diagnosing and solving hardware or
Providing support, including procedural documentation and relevant reports.
Backup of data and email on needed base or as instructed by manager.
Identifying and solving any problems that affect computers and IT related any issue.
Setting up new users' accounts and profiles and dealing with password issues. Network structured cabling for Head office, shop and factories.
Install, modify, and repair computer hardware and software.
Examination of network and equipment’s for optimization.
Maintenance and troubleshooting of different printers, scanners and other equipment’s to solve hardware, software and operating system issues.
Coordination of computer maintenance with other IT staff.
Dome Bottle Water Factory Riyadh KSA (August 2013 to April 2014)
Major responsibilitiesincludeConfiguration Troubleshooting of all IT Based Hardware and Software
Supervising other staff such as help-desk technicians
Providing training and technical support for users with varying levels of IT knowledge
Competence CCTV IP CameraInstallations, Maintenance and monitoring
IT/LAN Installation cabling desktop Applications and hardware issues
Command on Network issues and technical support for end users
Installation of PCs Printers, scanner and windows basic networking, sharing devices(Printer, file etc)
Computer and Communication System CCS Riyadh KSA (Jan 2013 to Aug 2013)
Documentation of daily records
Updating and maintaining data base of costumer data
Data entry clerk
Making reports of daily records Professional interaction with both client and end userInclude shipping arrangement of goods
Network Support Engineer
Pakistan Post Office/ One2One Solutions PVT Ltd Islamabad Pakistan (May 2011 to May 2012)
Installing new software
Installing new hardware (servers, printers, computer workstations, etc.)
Setting up user accounts, permissions and passwords
Overseeing security of all systems, especially the internet, and installing antivirus protection
Fixing network faults
Technical support for people using the network
Training staff on new systems
Day to day admin and monitoring of network use
Planning future improvements, suggesting IT solutions to business problems
Making sure all IT meets industry standards
Data Entry Operator/clerical
General Post Office Mardan Pakistan (October 2011 to May 2012)
Counter Application Software CASand Military Pension Payment System MPPS in Accounts Branch
Backup and restore tools, Norton ghost, Acronis, etc
M.S Office (word, Excel, outlook etc.).
Knowledge in Desktop Support.
Basic Networking (LAN &WAN).
Network maintenance Troubleshooting.
Maintenance & Installation (hardware and all application software)
Windows XP and Windows 7, 8 &10 installations etc.
Network Designing and Installation
Strong IT and communication skills.
Utilizing a range of office software, including email, spreadsheets and databases.
Ability to evaluate, prioritize, organize and delegate work schedules. .
English, Arabic, Urdu, Pashtu