UXUI Fresher

A L I C E P H U O N G N G U Y E N

UXUI-FRESHER

Research users' needs and provide solutions

Connect users with Mirr's services

Research & share knowledge in UXUI with the community Share content in order to impact and create values for the company.

Offering professional customer service according to customer preferences, therefore, has turned many

customers into loyal.

Identifying and solving customers' problems in order to strengthen the relationship.

Requesting paying by cash, card or swish.

Reconciling cash drawer searching and resolving

discrepancies for this working day.

Checking inventory, placing orders and managing orders Organized tasks and planned a working schedule.

Communicated with customers to identify needs and

preferences in order to advise appropriate service Arranged appointments for customers.

Handled customer disputes and ensured customer

satisfaction.

Product Designer Training

Mirr Design Studio 03.2022

CUSTOMER SPECIALIST, CASHIER

Asian Cooking, Sweden 12.2013 - 04.2022

Kina Box, Sweden 04.2015 - 04.2022

ADMINISTRATOR

Hollywood Nails, Bury St. Edmunds, England

06.2019 - 08.2019

WORK EXPERIENCES

Digital Design Degree

Kristianstad University, Sweden

2021-2024

Business Administration Degree

Halmstad Universiry, Sweden

2018-2021

EDUCATIONAL TRAINING

DIA Academy, Vietnam

Figma Course

2021

Google UX Design

Google ( Course 1,2, 3, 4, 5, 6)

2021

CERTIFICATIONS

Affinity Diagram

User Journey

Usability

Storyboard

HCI Methods

SKILLS

Figma

Adobe XD

Illustrator

Photoshop

Design

Leadership

Collaboration

Giving and receiving

feedback

Soft skills

Critical thinking

Logical problem solving

Empathy

Font-end HTML, CSS

Development

Interaction design

Visual Design

Prototyping

Sketching

User interview

Empathy map

Persona

Tel : 097*-***-***

Email: ******.**********@*******.***

Behance: @alicenguyen21

Linked-in: linkedin.com/in/alice-nguyen2104

CONTACT

Contact this candidate