Customer Service Counter Clerk
Resume:
Katy E. Venegas Zamora
Las Vegas Nevada 89122
Objective
Seeking full time position fitting my capabilities and experience
Summary
* ***** ********** ** ******* board inspection
Worked for Xcel Maintenance Services Inc. for 1 year (2004-2005)
Worked for Lemon Fresh for 1 year (2005-2006)
Worked for Spc Pest Control for 1 year (2006-2007)
Worked for PJs and Martinizing Dry Cleaning for 7 months (March 2007-October 2007)
Worked for Prensa Latina Newspaper for 8 months (October 2007-June 2008)
Worked for AAA Mail Box for 2 years (2008-2010)
Hudson News (2010-2020}McCArran Airport (Las Vegas Nevada USA)
Education
*GED from Liceo de Belen, Heredia Costa Rica
*Las Vegas- Clark County Library(Certificate Of Achievement ESL)
* Las Vegas Clarck County Library( Certificate Of Achievement And Perfect Attendance)
*Photocircuits Corporation (Electric Test Departament )
*Photocircuits Corporation( Final Inspection)
*Certificate of Quality Achievement Zero Defects)
Skills
Ability to work with computer software and its applications
Knowledge of basic record keeping/accounting practices
Ability to practice good customer service skills
Ability to communicate properly with others
Ability to understand, explain and apply written and oral instructions, practices and procedures
Ability to type
Ability to operate basic office equipment (e.g., computer terminals, printers, copy machines, telephone systems, facsimile machines, etc.).
Ability to perform and coordinate multiple tasks
Ability to work flexible hours or shifts as necessary for the efficient operation of the department.
Languages
Spanish
English (second language)
Professional Experience
McCarran International Airport
Full Time Retail specialists
Las Vegas, NV 3/2010-Present
Main Functions
Maintaining a comprehensive library of appropriate data
Working closely with visual display staff and department heads to decide how goods should be displayed to maximize customer interest and sales
Controlling stock levels based on forecasts for the season
Gathering information on customers’ reactions to products
Analyzing previous season’s sales and reporting on the current season’s lines
Meeting with suppliers and managing the distribution of stock, ordering stock, agreeing timescales and delivery dates, and completing the necessary paperwork
Managing, training and supervising junior staff
AAA Mail Box 10/2008 – 5/2010
Las Vegas, NV
Main Functions
Sort mail according to address, mailing center, organization, department or other schema and label mail for distribution.
Weighs individual pieces or bags of mail on scales, computes postage based on weight and/or number of pieces and stamps mail by hand or with postage meter. Maintains records for purposes of billing users of mail service. Maintains records of incoming and outgoing Certified, Registered and Insured Mail.
Addresses and zip codes mail by hand or labeling machine. Conducts address search in cases of incomplete address. Maintains address records.
Calculates charges for postage as required.
Responds to inquiries regarding postal charges and delivery options as needed.
Prensa Latina Newspaper 08/2007 to 06/2008
Las Vegas, NV
Main Functions
Responsible for routing typing and basic computer operations (e.g., data entry, word processing, records retrieval, etc.).
Typing and proofreading a variety of documents, reports and forms.
Researching and compiling information, verifying accuracy and maintaining data for various departmental reports and databases.
Answering telephone inquiries, from employees and the public, concerning departmental activities and operations; accepting, screening, and routing telephone calls; greeting and directing visitors, as and when appropriate.
PJ’s / Martinizing 03/2007 to 08/2007
Las Vegas, NV
Main Functions
Customer Service
Dry cleaning
Counter clerk
Spc Pest Control 02/2006 to 02/2007
Las Vegas, NV
Main Functions
Assisting with the resolution of minor routine administrative and operational problems.
Photocopy, sort, staple and/or distribute documents, as requested.
Typing labels, envelopes, and/or routine forms; may open, sort, date stamp and distribute incoming/outgoing correspondence.
Processing, sorting, verify accuracy of information, and filing. applications, purchasing orders, requisitions, legal documents.
Lemon Fresh 01/2005 to 01/2006
Las Vegas, NV
Main Functions
Residential housekeeping
Xcel Maintenance Service Inc. 01/2004 to 01/2005
Las Vegas, NV
Main Functions
Responsible for custodial services around stores and businesses.
Housekeeping both domestic and commercial.
Photocircuits 03/1999 to 01/2004
Quality Control Department
Atlanta, Georgia
Main Functions
Responsible for inspecting automotive circuit boards
Responsible for repairing and touching-up defective circuit boards
References
Andrea (friend)
Brenda {Friend}
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