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Executive Chef Customer Service

Location:
Queens, NY
Posted:
April 10, 2022

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Resume:

Executive Chef / Manager

Astoria, NY *****

adqqp0@r.postjobfree.com

+1-929-***-****

LANGUAGES

Fluent in, Spanish, French, able to read, write, native tongue is English

As a Chef & Executive Chef, for over 15 years I have been eager to lead and help grow the prospective companies. A methodical individual who constantly seeks a better way to maximize guest satisfaction. A proven track record of managing operations of a busy kitchen area, implementing the production process and estimating food and labor cost. Thorough understanding of HACCP. Known for motivating staff and coaching the culinary team to improve performance continually.

• Able to switch seasonal menus, working in a French restaurant, Italian Restaurant and Cajun, to the accordance of the restaurant and customers, working for over 20 years as a employee and a owner, I feel I have the knowledge and the experience to excel in any food establishment, also recruiting staff is a important part of the restaurant success.

Delt with customer service dealing with issues when it happens, called customers for catering orders and explain the menu

Authorized to work in the US for any employer

Work Experience

Executive Chef/General Manager

Bubba's Bistro and Party Zone Caterer, Astoria, NY

May 2012 to October 2021

Cajun Restaurant

• Worked in close conjunction with Chef and Sous Chef to communicate customers dietary needs, logging orders into point-of-sale system to ensure accuracy.

• Managed kitchen staff of 15 employees, ordering, managing inventory, and ensuring cleanliness of facilities.

• Supervised the daily kitchen operations including, training food preparation & cooking. Tracked employee performance and scheduled shifts to ensure optimum efficiency.

• Handled Hiring for front and back of the house, I recruited the right people for the establishment, knowing the needs of the house.

• Trained the Servers, how to offer certain wines or cocktails, and for my whole entire staff to be able to explain to my customers the food on my menu.

• Substantial knowledge of fine Wines, to teach how to present the wine and to decanter as well as how to serve the wine, and pairing with food, and as well a variety of Bourbons and Tequilas.

Executive Chef/General Manager

Le Troquet Restaurant Main st Huntington.

2000 -20011

French Restaurant

Knowledge of Wines & Port wines,Cognacs,ect

Maintaining highly skilled scratch cooking techniques in all aspects of kitchen production including pastry, developing dessert and dinner menus.

Keeping up on modern food trends and working completely hands on to ensure quality, consistency, and profitability

Maintaining highly skilled scratch cooking techniques in all aspects of kitchen production and dinner menus.

Keeping up on modern food trends and working completely hands on to ensure quality, consistency, and profitability. I have worked over 20 years as a chef/executive chef/ recruiter for the restaurants/manager, I feel that I have a lot to offer of my knowledge.

Chef Owner

Coco's De Marbella & Armstrong’s Pub

(Marbella Spain)

May 1990- Sep 2010

Owned, Managed and organized the bar - restaurant, preparing specials, buying and controlling food cost, training the kitchen staff.

Education

Bachelor's degree in Culinary Arts

St Josephs Univerite - Paris

September 1980 to June 1984

Apprentice in the Sofitel Hotel Paris, France

Learned all parts of the kitchen, from butchering to sauces to Gard mange and sauté, grilling.

LANGUAGES

Fluent in French, Spanish, able to read and write, native tongue is English



Contact this candidate