Telemarketing manager

Jonathan W. Lawrence

*******************@*****.*** 636-***-**** 1123 Bardic Circle Saint Peters, MO 63376

Professional Summary

Experienced and enthusiastic Telemarketer with excellent customer service and marketing skills. Adept in marking sales phone calls to effectively convey a message and relay information about a product or a service. Committed to working professionally and diligently on a behalf of a company. Skilled in remaining calm and courteous during high-pressure situations.

Skills

Advance Marketing Skills

Willingness to learn

Reliable

Excellent Phone Etiquette

Knowledge of Products and Services

Strong customer service

Proficient multi-tasking

Detailed orientated

EXPERIENCE: Telemarketing Manager for Midtown Home Improvements October 2019 – March 2022

Was able to communicate clearly throughout the entire room

Focused on a targeted audience and created a list of products that should be listed to expand the company’s goals

Answered questions, comments, concerns related to our products and services

Remained professional and polite and at all times

Always took on high pressured tasks that no one else would take

Employed expert problem solving and communication skills as call center agent for high-end outdoor product firm

Education:

Southern Illinois University:

Enrolled - August 2018

High School Diploma:

Fort Zumwalt West

6.1.2018

Graduated with a 3.8 GPA

Activities and Volunteer work:

Select Soccer for 13 years and High School soccer

Habitat for Humanity (building homes for St. Charles through Citi Group)

Planting trees for school districts in need

Blood drives

Making fleece blankets for children at the STL Children’s hospital

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