**********@*****.***
arbmph.weebly.com
Amber Baker
Education Master of Public Health (MPH)
Concentration: Health Services Administration
Los Angeles Pacific University, Azusa, CA
2018-2020
Bachelor of Science (BS)
Interdisciplinary Health Services
Minor: General Business
Western Michigan University, Kalamazoo, MI
2012 - 2016
Skills
Relevant
Experience
Ability to collect and analyze cost/utilization data, utilizing analytical/quantitative skills.
Ability to work with a variety of internal and external personnel at various levels of responsibility, utilizing interpersonal skills. Project/time management skills.
Strong communication (verbal and written) skills.
Strong computer skills.
Assistant Contract Specialist
Kaiser Permanente, Downey, CA
October 2019 - Present
Manages all aspects of the affiliated provider contract database. Oversees contract document management, including prototype contract agreements, letters of agreement, amendments, cover letters, and file "protocols". Advises contracts staff of the impact of various payment methodologies on the CAD payment adjudication processes. Develops and maintains internal communication projects.Maintains contracts and supports administrative functions of the department. Processes payroll according to payroll schedule, ensuring that employees are paid properly and timely. Utilization Analyst
Kaiser Permanente, Downey, CA
June 2017 - October 2019
Coordinate and supervise claim and referral cases while managing members' plan of care out of network, resulting in safe repatriation back into the network.Conducts customer service training as well as training in other various areas (including personal development skills). Assists with process management and helped developed new process workflows. Created and facilitated effective training programs and trained new hire employees
Highly organized and detailed oriented healthcare professional, able to think critically, analyze situations and data. Self-starter aptitude with outstanding verbal and written communication skills, extremely dependable, leader, with over 8 years experience in healthcare.