Nurse Practitioner Customer Service

DREAMEA TATE, MSN, APRN, FNP-C

Greensboro, North Carolina 336-***-**** *************@*********.*** Professional Summary

Dedicated and patient focused Family Nurse Practitioner with proven strengths in acute patient care, staff development and patient advocacy. Displays an exceptional aptitude to deliver positive patient outcomes in a fast-paced environment while simultaneously building productive relationships. Known for exceptional interpersonal and communication skills, the ability to manage competing priorities, as well as maintaining accurate and efficient documentation. Skills

• Advanced assessment skills and strong clinical judgment as a Nurse Practitioner

• Suture and staple removal, EKG interpretation, and venipuncture

• Bimanual pelvic examination, vaginal cultures, and Papanicolaou testing

• Computer proficiencies in MS Word, MS Excel, Outlook, and EMR Certifications

• American Academy of Nurse Practitioners, FNP-C, issued 10/2014, current

• American Heart Association, ACLS, PALS and BLS, all current

• American Academy of Pediatrics, NRP, current

• National Institute of health Stroke Scale (NIHSS), current Education

Master of Science in Nursing, 06/2020

Purdue University, Indianapolis, Indianapolis

• Family Nurse Practitioner Specialty

• GPA 3.71

Bachelor of Science in Nursing, 05/2006

Winston Salem State University, Winston, North Carolina Associate Degree in Nursing, 05/2005

Asheville Buncombe Community College

Licensure

• Advanced Practice Registered Nurse/Furnishing Licensee, State of North Carolina, issued 10/2020, current

• Registered Nurse, State of North Carolina, issued 06/2005, current Clinical Practicums

Family Practice

o Provide compassionate primary care services including comprehensive and focused physical examinations, health assessments, diagnoses, and treatment plans across the lifespan o Educate and guide patients on disease prevention and healthy lifestyle habits DREAMEA TATE, MSN, APRN, FNP-C

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o Manage overall patient care, including acute illness such as upper respiratory infections, sinusitis, pharyngitis, allergies, influenzae, pneumonia, acute otitis media, back pain, dermatitis, cellulitis, and various chronic ailments, such as diabetes, hypertension, arthritis, chronic obstructive pulmonary disease, and thyroid disorders as well as changes in lifestyle and development issues

Pediatrics

o Conduct well-child exams, sports physicals, and complete health histories for pediatric patients of all developmental stages

o Confident in knowledge of growth and development, anticipatory guidance, the child family interaction, in addition to working with parents to address their fears, concerns and treatment options

o Recognition and management of common acute pediatric illnesses, pediatric pathological conditions, chronic illness and the effect of childhood illness on growth and development Women’s Health

o Secure complete health histories including gynecologic, reproductive, contraceptive, medical, surgical, sexual, family health, and psychosocial systems o Provide relevant health and individualized counseling in family planning, nutrition, sexual health, and principles of health promotion and maintenance o Facilitate a comprehensive range of patient services and direct care including well-woman pelvic, abdominal, breast examinations, and STD/STI screenings o Order, perform, and interpret specific diagnostic tests and procedures including Papanicolaou smear, cultures, wet mounts, and urinalysis

Adult Gerontology

o Provide compassionate primary care services including comprehensive and focused physical examinations, health assessments, diagnoses, and treatment of acute and chronic illnesses o Manage chronic conditions such as diabetes, hypertension, arthritis, chronic obstructive pulmonary disease, and thyroid disorders

o Assess need for appropriate lab tests, order and interpret results under the supervision of preceptor

o Collaborate with medical specialties through appropriate referrals Professional Experience

Registered Nurse / Critical Care Float Pool (PRN)

Wake Forest Baptist Medical Center, Wake Forest, North Carolina, 05/2019 to present

• Provide quality care to acutely ill patients through the implementation of evidence-based nursing assessment, nursing diagnosis, interventions, and ongoing evaluation

• Highly skilled in invasive cardiac monitoring with arterial and central venous lines, administration and titration of critical care medicated infusions as per evidence-based practice DREAMEA TATE, MSN, APRN, FNP-C

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protocols/physician orders, and managing patients with advanced airways on ventilators

• Recognize clinical changes in patient status and implement appropriate interventions with concise communication of assessment and plan of care to physician

• Provide therapeutic listening, emotional support, and education to patients while providing compassionate care

Registered Nurse / Call Center Nurse (Part Time)

United Healthcare, Greensboro, North Carolina, 10/2014 to present

Provide telephone triage for home health patients recommending the most effective mixed available resources to treat the patient’s condition

Educate patients about medications and disease condition care while providing emotional support and compassionate care

Serve as clinical liaison between physicians, patients/families, and field staff

Demonstrate clinical excellence, commitment, continuous learning, customer service, integrity, team work, and fiscal responsibility

Registered Nurse / Emergency Department (Per Diem) Novant Health Kernersville Medical Center, Kernersville, North Carolina, 10/2015 to present

• Triage and provide quality care to patients through the implementation of evidence-based nursing assessment, nursing diagnosis, interventions, and ongoing evaluation

• Demonstrate clinical excellence caring for patients with strokes, cardiac arrest, poisonings/overdoses, allergic reactions, head injuries, traumas, assaults, burns, gastrointestinal, urological, ENT, and mental health conditions

• Collaborate with health professionals and interdisciplinary team members throughout the organization and outpatient care facilities to ensure optimal patient outcomes

• Educate patients/families about medications, disease condition and health maintenance Nurse Practitioner (Full Time)

CVS Health Float, Greensboro, North Carolina 4/2021 to 07/2021

• Work autonomously as a nurse practitioner using evidence-based practice to diagnose and treat a variety of health conditions for ages 18 months and up.

• Demonstrate safe clinical recommendations for a multitude of diagnoses to Ie but not limited to ear, sinus and upper respiratory infections, women's health, and covid.

• Communicate with the collaborating physician to assess need for higher level of care.

• Arrange and endorse follow up with a higher level of care should need arise. United Healthcare, Greensboro, North Carolina 07/2021 to present

• Perform in home assessments on six patients daily.

• Refer to physician office, urgent care or emergency department should need arise.

• Obtain vital signs, medications, weight, height, A1C, urine specimens, and hepatitis C specimens. Refer to social work should need arise

Affiliations

• American Association of Nurse Practitioners

Interests

DREAMEA TATE, MSN, APRN, FNP-C

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• I enjoy caring for people, reading, listening to good music, and spending time with family

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