Debt Collector It Assistant

Personal Details

Names: Emmanuel Bongani

Surname: Ningani

Phone: 082*******/081*******

Email: ***************@*****.***

Nationality: South African

Home Language: English

Driver’s License: Code 8

Other Language: Afrikaans, IsiZulu

Identity Number: 980**********

WORK

EXPERIENCE

(Work Integrated Learning) 23/10/2017 - 03/11/2017 System Maintenance, Famous Brands, Midrand

Responsibilities:

• Making sure the workstation’s all had operating systems which were up to date for usage

• Upload operating systems on machines that needed applications that could not support the old operating systems

• Build new machines from different parts of old machines

• Take calls from users with problems with their machines

• Configure Printers

• Take calls for inventory that came in and out

(Debt Collector) 03/03/2021 - 28/05/2021

Call Centre Agent, Nudebt Management, Alberton

Responsibilities and Duties:

• Locate and contact debtors

• Keep tracking outstanding debts

• Plan course of action to recover owed money

• Negotiate payoff deadlines and payment options

• Handle debtors questions or complaints

• Update account status and database regularly

• Comply with requirements when legal action is unavoidable such as the Protection Of Personal Information ACT

(RSC Ekusasa Mining) 01/07/2021 - 31/08/2021

Responsibilities and Duties:

Palletising

Palletising packaged boxes

Palletising packaged boxes onto pallets in a specific pattern for different mines

Ensuring that the each box on the pallets has stickers to know what product is being shipped

Using the pallet jack to move pallets from pallet section to wrapping section

KatridgePak Machine

Operate machine to pump out different catalysts and resin for the product needed

Exchange pipes for different products being made

Exchange Mylar for different products being made

Ensure capsules are secure and safe to be packaged into boxes

Ensure the correct top hats and parachutes are packaged for the specific product that was being run

Ensuring that each capsules has the correct labelling and expiring date so the users know exactly what product it is and how long it will last for

(IT Assistant) 01/09/2021 - current

Ekurhuleni Health District, Bertha Gxowa Hospital, Kobie Moller Responsibilities and Duties:

Provide General ICT support to end users

Manage ICT equipment deployed in Vaccination site

Set up wireless devices, configure laptops, desktops, printers, and tablets

Issuing and receiving IT gadgets to and from end users

Installation and configuration of laptops, tablets, and wireless routers

Setup and manage PA system

Troubleshoot technical problems on the tablets and laptops and safe keeping

EDUCATION

2017- 2019

College, Boston Business College

Qualification Achieved: Diploma in Systems Development First year

Modules:

• Introduction to PC

• Microsoft Word

• Microsoft Excel

• Windows 10

• Systems Development 1

• IT Systems Management 1

• Business Management 1

• Technical Systems and Support (A+ Comptia)

• Basic Finance and Budgeting 1

• Business Communication 1

• Praxis 1

Second year

Modules:

• Database Programming 2

• Project Management 1

• Socio-Economics 1

• Praxis S2

• Systems Development 2A

• Systems Development 2B

Third year

Modules:

• Systems Analysis and Design 3

• Workflow Management 3

• System Development Project Management 2

• Praxis S3A

• Systems Development 3

• Software Testing 3

• Praxis S3B

2012 – 2016

High School, Dawnview High

Qualification Achieved: Matric

Grade 8 to Grade 12

Subjects:

• English

• Afrikaans

• Life Orientation

• Mathematics

• Geography

• Information Technology

• Physical Science

2005-2011

Primary School, Wychwood Primary

Grade 1 to Grade 7

Skills

Additional Skills

Good Communication

Active Listener

Adaptability

Teamwork

Experience in working with targets and

deadlines

Good negotiation and persuasion

Good time-management

Problem solving

Knowledge of EVDS and HPRS

Microsoft Office package: Microsoft Word,

Excel, Access, Project

Database operation: Microsoft Office Access

Programming: C#, SQL, HTML, Scratch,

Delphi, Java, PHP, JavaScript

Operating System: Windows 8, Windows 10

Interests

I am very enthusiastic about football and I used to play for the football teams in primary, high school and the Boston football team. I watch movies and series in my free time. I am a computer geek and I am forever working on them because I am very passionate about computers. I am also into gaming and sometimes if I have the time I enter gaming expos and I am also very passionate about cars and fashion.

REFERENCES Famous Brands

David Pedro: 083384297/271******** (IT Services Manager) Alex Veli: 076******* (System Developer)

Nudebt Management

Babalwa Mto (ER Consulting and ER24 Supervisor)

Contact details: 011*******/41

Email: ********@******.**.**

RSC Ekusasa Mining

Hennie Botha (Foreman)

Contact details: 084*******

Email: *********@*****.**.**

Ekurhuleni Health District

Spambo Mandla (ICT Manager)

Contact details: 011*******/083*******

Email : ******.*******@*******.***.**

Contact this candidate