Front Desk Data Entry

Janet Lopez

Wenatchee, WA

*******@********.***

509-***-****

Work Experience

Front desk clerk

Travel Lodge by Wyndham - Wenatchee, WA

February 2021 to Present

Guest services and financial transactions. Computer data entry. Interaction with housekeepers and fellow employees.

Night Auditor/Front Desk Clerk

Comfort Inn and Cedars Inn

August 2019 to Present

Working overnight shifts at a hotel. Audit and reconcile all the credit card transactions for the day. Add all the credit card payments and assure that they are correctly posted.. Make adjustments and correct any wrong rates or transactions. Check guests in and out of the hotel. Education

N/a in Information technology

Trend Busines College - East Wenatchee, WA

April 1993 to September 1994

Skills

• Word Processing. Office machiinery, phones (10+ years)

• English

• Microsoft Excel

• Administrative experience

• Front desk

• Microsoft Word

• Conflict management

• Hotel experience

• Cash handling

• Computer Operation

• Guest Services

• Typing

• Clerical Experience

• Night Audit

• Phone Etiquette

• Time Management

• Computer Skills

• Multi-line Phone Systems

• Office Administration

• Microsoft Outlook

• 10 Key Data Entry

• Data Entry

• Customer Service

Assessments

Customer Focus & Orientation — Highly Proficient

June 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Customer focus & orientation — Proficient

January 2021

Responding to customer situations with sensitivity Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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