House Manager Activity Assistant

WILL*AM McDona.p

*** *. ***** **** #**, Tucson, AZ 85705 @ 414-***-**** © ******@*****.***

Professional Summary

Reliable House Manager known for being a capable, well-trained professional. Exceptional in

understanding the needs and preferences of the guest while never overreacting emotionally to guest

demands and the ability to prioritize tasks. Consistently setting an example of performing what needs

to be done to encourage fellow personnel to finish the task at hand despite, at times, stressful situations.

Pursuing a new role where hard work and dedication will be highly valued.

Skills

Facility inspections © Quality service

© Knowledgeable in guest preferences and © Fluent in English

dislikes © Qualified daily living activity assistant

© Event oversight

© Activities scheduling

Work History

House Manager, 06/2004 to 10/2018

Quad Graphics — Sussex, WI

© Coordinated events for the entire corporate facility.

© Routinely collaborated with department managers to correct problems and improve services.

© Supervised handling chores and provided constructive feedback.

© Maintained a positive environment through personal example that proved beneficial to both

visitors and corporate officers and employees.

© Managed all paperwork and procedures for guests and corporate events.

© Initiated audit process to evaluate thoroughness of documentation and maintenance of facility

standards.

Assisted in resolving and satisfying guest and corporate requests and internal operational issues.

© Identified process improvements in the day-to-day functioning of the department.

Warehouse Order Selector and Team Leader Sanitation, 09/1990 to 05/2004

Supervalu Inc — Pleasant Prairie, WI

© Worked directly with management and department personnel to brainstorm, discuss strategy and

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