Elnaz Marashi
Richmond Hill, Ontario
************@*******.***
OBJECTIVE
Seeking a part/full-time position as a cashier, where strong skills and expertise will be proven. Thrive in fast-paced and challenging environments, with the ability to juggle multiple tasks and responsibilities while taking full ownership of the work. Can be employed to provide excellent guest services, and to contribute previous work experience with optimum performance.
EDUCATION —
HIGHLIGHTS & QUALIFICATIONS
2016 - 2021
Law and Society Honors degree –
York University –
Toronto, Ontario
2012 – 2016
High School –
Richmond Green Secondary School –
Richmond Hill, Ontario
High School Diploma.
Certificate of achievement in self-defense.
Managed customer accounts to achieve high customer satisfaction.
Organized and prioritized store operations and staff.
Met and exceed Sales per Guest.
Great skills involving multitasking
Successful at developing interpersonal skills
Time Management
Maintain confidentially
KEY SKILLS —
PROFESSIONAL EXPERIENCE
Customer Service.
Detail Oriented.
Excellent communication skills.
Excellent written and verbal communication skills.
Problem solving.
Fluent in English and Farsi.
2017-2020
Sales Associate • Suzy Shier
Toronto, Ontario
Delivering exceptional customer service.
Developed long term relationships with customers.
Ensure all customer orders were expedited promptly and correctly.
Maintain professional and polite standards for customer relations for all staff.
Customer Service Experience -
Social, focused, and detail orientated individual with over 6 years of customer service experience in different industries to improve overall social skills and knowledge.
PROFESSIONAL EXPERIENCE
2011 - 2016
2016 - 2017
Packing and Prepping orders • Swiss Chalet
Restocking items
Dealing with debit transactions
Richmond Hill, Ontario
2016 - 2017
Telemarketing • Enercomfort
Warm and cold calling.
Customer service representative.
Toronto, Ontario
2015 - 2016
Cashier • Sporting Life
Managing the floor and customer needs.
Cashing out and helping with customer’s online orders.
Toronto, Ontario
REFERENCES
References available upon request.