Administrative Assistant Medical

Monica Sierra

*************@*****.***

Cell phone: 520-***-****

To join an interactive organization that offers me a constructive workplace for communicating and interacting with customers and people. Professionally known for making managerial decisions, using discretion and processing highly confidential information

Work Experience

Credit Coordinator

Border Construction Corporate Office

Scottsdale, AZ

October 2019 – April 2020

●Posts customer payments by recording cash, checks, and credit card transactions.

●Post revenues by verifying and entering transactions form lock box and local deposits.

●Updates receivables by totaling unpaid invoices.

●Maintains records by microfilming invoices, debits, and credits.

●Verifies validity of account discrepancies by obtaining and investigating information from sales, trade promotions, customer service departments, and from customers;

●Resolves valid or authorized deductions by entering adjusting entries.

●Resolves invalid or unauthorized deductions by following pending deductions procedures.

●Resolved collections by examining customer payment plans, payment history, credit line; coordinating contact with collections department.

●Summarizes receivables by maintaining invoice accounts; coordinating monthly transfer to accounts receivable account; verifying totals; preparing report.

●Protects organization's value by keeping information confidential.

●Updates job knowledge by participating in educational opportunities.

●Accomplishes accounting and organization mission by completing related results as needed.

Administrative Assistant / Sales Representative

Border Construction Specialties

Tucson, AZ

February 2019 - October 2019

●Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.

●Operating cash registers, managing financial transactions, and balancing drawers.

●Directing customers to merchandise within the store.

●Maintaining an orderly appearance throughout the sales floor.

●Introducing promotions and opportunities to customers.

●Processing a high volume of product orders.

●Processing invoices for all sales transactions.

●Reporting monthly sales results to the sales team.

●Supporting the sales force with general operations to help reach the team's objectives.

Administrative Assistant

City of Tucson - City Clerk's Office

Tucson, AZ

August 2013-January 2018

●Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions

●Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints

●Compile, copy, sort, and file records of office activities, business transactions, and other activities

●Process and prepare documents, such as business or government forms and expense reports

●Compute, record, and proofread data and other information, such as records or reports

●Type, format, proofread, and edited correspondence and other documents, from notes or dictating machines, using computers or typewriters

●Train other staff members to perform work activities, such as using computer applications

●Prepare meeting agendas, attend meetings, and record and transcribe minutes

●Communicating with Supervisors, Peers, or Subordinates

●Communicating with Persons Outside Organization

●Organizing, Planning, and Prioritizing Work

●Establishing and Maintaining Interpersonal Relationships

●Performing for or Working Directly with the Public

●Making Decisions and Solving Problems

●Training and Teaching Others

●Experience with: Adobe Systems Adobe Acrobat, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Windows, Microsoft Word, Scanners, Spreadsheet software, Word processing software

Retail Manager

Cricket Communication

Tucson, AZ

October 2012-August 2013

●Direct and coordinate activities involving sales of manufactured products, services, commodities, real estate or other subjects of sale

●Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase

●Oversee regional and local sales managers and their staffs

●Assess marketing potential of new and existing store locations, considering statistics and expenditures

●Direct, coordinate, and review activities in sales and service accounting and record-keeping, and in receiving and shipping operations

●Visit franchised dealers to stimulate interest in establishment or expansion of leasing programs

●Advise dealers and distributors on policies and operating procedures to ensure functional effectiveness of business

●Represent company at trade association meetings to promote products

●Selling or Influencing Others

●Communicating with Supervisors, Peers, or Subordinates

●Establishing and Maintaining Interpersonal Relationships

●Training and Teaching Others

●Coordinating the Work and Activities of Others

●Analyzing Data or Information

●Experience with: Adobe Systems Adobe Acrobat, Contact management software, Data entry software, LinkedIn, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word

Medical Office Specialist III/ Pre-Visit Coordinator

Pima County Juvenile Detention Center

Tucson, AZ

August 2005-July 2009

●Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers

●Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer

●Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints

●Compile, copy, sort, and file records of office activities, business transactions, and other activities

●Compute, record, and proofread data and other information, such as records or reports

●Establishing and Maintaining Interpersonal Relationships

●Interpreting the Meaning of Information for Others

●Assisting and Caring for Others

●Training and Teaching Others

●Provide Consultation and Advice to Others

●Experience with: Adobe Systems Adobe Acrobat, Desktop computers, Medical condition coding software, Medical procedure coding software, Microsoft Excel, Microsoft Office, Photocopiers, Postage machines, Typewriters, Word processing software

ER Registration Clerk / Medical Assistant

Tucson Heart Hospital

Tucson, AZ

May 2004-August 2005

●Record patients’ medical history, vital statistics, or information such as test results in medical records

●Show patients to examination rooms and prepare them for the physician

●Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing

●Clean and sterilize instruments and dispose of contaminated supplies

●Greet and log in patients arriving at office or clinic

●Assisting and Caring for Others

●Analyzing Data or Information

●Estimating the Quantifiable Characteristics of Products, Events, or Information

●Provide Consultation and Advice to Others

●Repairing and Maintaining Electronic Equipment

●Experience with: Blood collection vials, Butterfly needles, Electrocardiography EKG units, Electronic medical record EMR software, Evacuated collection tube holders/adapters, Lancets, Pulmonary nebulizers, Splints, Suture removers, Tuberculin TB skin test equipment

Education

Some College, Medical Assistant

Pima Medical Institute

Tucson, AZ

August 2004-June 2005

Vocational Certificate or Credential, Bartending/Bartender

Bartending Academy of Tucson

Tucson, AZ

January 2002-August 2003

High School Diploma or Equivalent, Regular/General High School/Secondary Diploma Program

Tucson High Magnet School

Tucson, AZ

August 1992-May 1996

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