Customer Service Caretaker

JANIQUA MOSLEY

***************@*****.*** 262-***-**** Racine, WI 53403

Summary

Skilled craft professional with the ability to partner with crew members to perform customer service/medical and assembly tasks. Adept in following instructions and accurately executing projects. Driven to provide quality and comply with safety and work requirements. An in-depth knowledge of construction processes with the ability to read drawings and specifications.

Skills

Customer service

Parts fabrication

Product loading and unloading

Able to lift 50-75 pounds

Following directions

Accuracy

OSHA

Product assembly

Experience

Cree lighting Racine, Wi

Assembly Worker

06/2018 - Current

Worked at fast and steady pace to meet production goals.

Used hand and power tools to assemble products.

Inspected finished parts and components to enforce QA standards and uncover defects prior to packaging.

Dicks Sporing Goods Racine, Wi

Cashier Team Lead

11/2019 - 01/2021

Assisted with training new cashiers and customer service team members to increase speed of onboarding.

Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.

Cleaned and stocked front end areas, including register changing tapes and ribbons.

Trained new team members in cash register operation, stock procedures and customer service.

Worked closely with front-end staff to assist customers and maintain satisfaction levels.

Helped customers find store locations and complete purchases.

Resolved issues with cash registers, card scanners and printers.

Assisted with purchases, locating items and signing up for rewards programs.

Time2Treasure Racine, Wi

Caretaker

02/2014 - 06/2017

Monitored commercial and residential properties for security.

Cleaned interior and exterior of windows.

Communicated with management about changes, maintenance needs and tenant issues.

Unloaded and organized supplies and product inventory to maximize team efficiency.

Fostered good working relationships with owners, residents and board members.

Insinkerator Racine, Wi

Assembly Worker

09/2016 - 05/2017

Worked at fast and steady pace to meet production goals.

Used hand and power tools to assemble products.

Education and Training

Tremper High School Kenosha, WI

High School Diploma

06/2012

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