Surgical Coordinator Medical Billing
Resume:
Mandie Kramer
Cape Coral, FL *****
**********@*****.***
To obtain a challenging position which best utilizes my past and previous experiences and allows the opportunity for growth and advancement.
Authorized to work in the US for any employer
Work Experience
Surgical Coordinator
SNEAD Eye Group - Fort Myers, FL
August 2020 to Present
Surgical Coordinator
Frantz Eyecare - Fort Myers, FL
January 2019 to January 2020
Schedule surgeries according to the EHR plan recommended by the doctor. Schedule all appointments required for surgery. Discuss authorization requirements, cost per insurance benefits, options if available, and sign paperwork to proceed. Make sure all necessary prescriptions are prescribed, out of pocket cost for surgery has been collected and surgery was approved by insurance before scheduled date. Work daily follow up reports, call patients to collect out of pocket cost for surgery and assist Doctor when needed. Financial Counselor
Eye Centers of Florida
June 2015 to January 2019
Prepare paperwork for scheduled surgeries. Verify insurance benefits and collect out of pocket amount prior to service. Schedule patients for pre-op, surgery and post-op appointments according to order/exam from the doctor. Obtain authorization or referral when needed. Financial Counselor
Portage Health System - Hancock, MI
February 1998 to August 2014
Work directly with patients to discuss payment options or any programs available. Post payments to individual accounts by check, cash or credit card and balance out a cash drawer daily for deposit. Work with uninsured patients and patients with past due balances to collect prior to service. Process applications to determine eligibility for our assistance programs and keep up to date with availability of state assistance programs. Work closely with our collection agencies. Education
Business Administration and Management
Finlandia University
August 1995 to May 1996
High School Diploma
Lake Linden-Hubbell High School
August 1991 to May 1995
Skills
• Accounts Receivable
• Hospital
• Medical Billing
• Scheduling
• EMR
• Filing
• Medical Terminology
• 10 Key Data Entry
• Medical Office Experience
• Multi-line Phone Systems
• Medical Scheduling
• Insurance Verification
• Medical Records
• Word Processing
• ICD-10
• Accounting
• Transcription
Languages
• English - Expert
Assessments
Work motivation — Highly Proficient
July 2020
Level of motivation and discipline applied toward work Full results: Highly Proficient
Basic spreadsheets with Microsoft Excel — Completed January 2020
Measures a candidate's knowledge of basic Microsoft Excel techniques, including sorting, formatting, and filtering of columns or rows.
Full results: Completed
Work style: Conscientiousness — Highly Proficient
January 2020
Tendency to be well-organized, rule-abiding, and hard-working. Full results: Highly Proficient
Verbal communication — Highly Proficient
July 2020
Speaking clearly, correctly, and concisely
Full results: Highly Proficient
Customer focus & orientation — Highly Proficient
January 2020
Responding to customer situations with sensitivity. Full results: Highly Proficient
Work style: Reliability — Proficient
January 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Call center customer service — Proficient
January 2022
Demonstrating customer service skills in a call center setting Full results: Proficient
Attention to detail — Highly Proficient
January 2020
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Highly Proficient
Scheduling — Proficient
February 2022
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
● Clerical skills include typing, data entry, word processing, knowledge of computer systems (Excel, Word & Monarch), multi-line phones, fax machine and ten key electronic calculator.
● Excellent customer service skills; work one on one with customers on a daily basis to discuss multiple issues.
● Adapt easily to new concepts and responsibilities.
● Self -motivated; proven ability to coordinate and organize priorities to meet schedules / unscheduled deadlines.
● Developed supervisory abilities; able to designate responsibilities.
● Work well independently and as a team member.
Contact this candidate