File Clerk Francis Hospital

AURORA GARCIA

Mobile: 773-***-**** Email: ******.******.********@*******.***

PROFESSIONAL SUMMARY

Aurora Garcia has most recently worked as a Nanny for 21 years - serving mostly in the greater Chicagoland area. Aurora adapts rapidly to her work environment and is looking for a new career challenge with many learning opportunities. Previously to the childcare field, she was successfully employed at St. Francis Hospital with a promotion to Tech III within four months of employment without prior experience in the field.

EDUCATION

Oakton Community College Des Plaines, IL

Early Childhood Education A.A. - Certificate: Medical Terminology U.N.A.M. Mexico City, MX

Industrial Design

EXPERIENCE

Multiple Families Chicago, IL

Household Manager/Nanny June 2001 – January 2022

● Successfully introduced Spanish vocabulary to children’s learning.

● Responsible for care and development of children from early infancy through childhood.

● Created strict dietary guidelines in accordance with children's allergies and household requirements. St. Francis Hospital Evanston, IL

File Clerk II November 1998 – May 2000

● Filed correspondence, mail, invoices, receipts, pathology and ER reports, inpatient and outpatient records, and subpoena charts.

● Executed daily operations of file clerk and provide coverage to staff as needed and provide assistance to medical staff.

● Searched for and investigated information contained in files and inserted data on files. St. Joseph Hospital/Columbus Hospital Chicago, IL

Medical Records - Radiology October 1996 – July 1997

● Filed medical records of various media, responsible for building onto the filing system implemented, and successfully navigated thousands of physical records on call.

St. Joseph Hospital/Columbus Hospital Chicago, IL

Cashier June 1996 – October 1996

● Responsible for monetary transactions, attending to clientele, and stocking hundreds of different products. STRENGTHS

Communication

● Quickly and accurately relayed messages between

multiple parties.

● Conveyed clients' needs, comments, and questions to the appropriate party in a timely manner.

● Effective and sensitive communication with a wide range of clients with various ages and backgrounds. Time management

● Excelled in deadline-oriented environments.

● Repeatedly managed multiple, multifaceted tasks

ensuring they all were completed on time.

Translation

● Can translate accurately to and from Spanish to

English both verbally and in writing.

Customer Service

● Developed and wrote client facing documents

detailing available services.

● Ensured clients' needs were met in a timely manner.

● Always looking for clients' needs to be met and

executed in a satisfactory manner for all parties

involved.

Problem Solving

● Utilized a detail-oriented mindset to foresee

potential problems and prevent them from

escalating.

● Addressed various issues as they arose,

implementing both short term and long term

solutions.

SKILLS & INTERESTS

● Technical Proficiencies: Microsoft Office and Access

● Languages: English (Fluent), Spanish (Fluent)

● Certification: Office Management Technology Certification in Progress and CPR Certified & First Aid.

● Skills: Ability to type 30 WPM

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